Transforming Your Home, One Window at a Time
At The Blind Shop, we take pride in being a family-owned, independent business that has been serving the North East area for over 25 years. With extensive knowledge in all aspects of windows, we specialise in blinds, shutters, and awnings. Our team of friendly and professional staff are always on hand to assist you in finding the perfect solution for your home or business.
Our Services
We offer a bespoke measuring and fitting service that is tailored to your needs. Whether you're looking for Roman blinds, roller blinds, vertical blinds, or any other type of blind, we have a wide range of fabrics and styles to choose from. We also provide a home visit service, where our team will bring samples to your home, allowing you to see the products in action. Our suppliers, including Luxaflex, Eclipse, and Velux, ensure that we provide only the highest quality products to our customers.
Our Experience
With nearly 30 years of experience in the trade, we have gained a wealth of knowledge in both the domestic and commercial markets. Our team is dedicated to providing a seamless fitting and measuring service to all of our customers, making choosing blinds for your home or business hassle-free.
Our Products
Our product range includes, but is not limited to, bespoke Roman blinds, roller blinds, vertical blinds, Perfect Fit blinds, awnings, and shutters. We also offer a range of motorised blinds, battery-operated blinds, and voice-controlled blinds. Our suppliers are carefully selected to ensure that we provide only the highest quality products to our customers.
Overview of Customer Reviews
Excellent Service and Products
The majority of customers have reported exceptional service and products from the company. They have praised the company's ability to find suitable replacements for discontinued products, provide stunning quality products, and offer professional service from measurement to fitting. Customers have also appreciated the company's willingness to go the extra mile to ensure customer satisfaction.
Praise for Staff
Many customers have complimented the staff for their professionalism, helpfulness, and kindness. They have been described as "lovely" and "really nice." The staff's ability to make the experience stress-free and efficient has also been highlighted.
Issues with Quotes and Pricing
However, a few customers have reported issues with quotes and pricing. They have been given inaccurate quotes, and the prices have been significantly higher than expected. There have also been inconsistencies in pricing between different price bands, leading to disappointment and mistrust.
Lack of Knowledge and Professionalism
Some customers have reported poor service from staff, including a lack of knowledge about pricing and products. This has led to feelings of frustration and disappointment.
Be the first to review The Blind Shop.
Write a Review
