You only have one life - why not make it the best it can be?
Welcome to Pyramid Pharmacy, your trusted local high street pharmacy. We are a pharmacy for everyone, committed to the well-being of each patient who walks through our doors. Our goal is to provide personalized and professional attention, as well as medication management protocols that inspire customers to seek out the medications and advice they need to get better.
At Pyramid Pharmacy, we care about your health and strive to provide quick access to expert medical advice. We are proud to offer Pharmacy First in all our branches, a new NHS-funded scheme that helps alleviate waiting times within the NHS and provides patients with expert medical advice from our team of clinicians. Our pharmacists are always available to help treat patients quickly and effectively, with no waiting times.
Our pharmacy is an integral part of the health system and of your own well-being. We are dedicated to ensuring we stock the widest range of medical products, offer the highest quality health services, and retain the best staff possible. We are committed to providing personalized and professional attention, as well as medication management protocols that inspire customers to seek out the medications and advice they need to get better.
How We Work
At Pyramid Pharmacy, we believe in a unique approach to healthcare. We are a family-run business that was established in 2010, with a vision to provide the best possible service to the local community without the usual stress associated with healthcare. Our staff are the heartbeat of our business, and the training and development we offer are vital to your customer experience.
We believe in using only the most reputable companies as suppliers, ensuring that our customers have access to the best quality medical products. Our superintendent pharmacist for Pyramid Pharma Pharmaceuticals Ltd & Pyramid Healthcare Ltd is Hassan Abdi Farah (GPHC 2075016), while our superintendent pharmacist for PF Pharma Ltd (Penge, Woolwich) & PPP 8 Ltd (Blackheath) is Faraheen Khalid (GPHC 2045877).
Patient Services
At Pyramid Pharmacy, we offer a wide range of services to our patients. Our services include:
- Free Medication Delivery: We offer free medication delivery to our patients, ensuring that they receive their medications on time, every time.
- Repeat Dispensing: We offer repeat dispensing services to our patients, making it easy for them to manage their medications.
- Travel Vaccine Clinic: We offer a travel vaccine clinic, ensuring that our patients are protected from illness while traveling.
- Smoking Cessation Services: We offer smoking cessation services to our patients, helping them to quit smoking and improve their health.
At Pyramid Pharmacy, we are proud to sponsor One Kind Act Charity Number: 1160116. One Kind Act seeks to create a sustainable improvement in the lives of people suffering from poverty of health and education around the world. We ensure that the maximum amount of any donation reaches the end cause by minimizing overheads through the use of dedicated volunteers.
Customer Reviews Summary
Overview
This pharmacy has received a mixed response from customers. Some have praised the friendly and knowledgeable staff, efficient service, and wide range of products available. However, others have expressed dissatisfaction with the high prices of certain items, especially during the COVID-19 pandemic. A few customers have also reported unreliable opening times and issues with prescription readiness.
Positive Feedback
Customers have appreciated the staff's helpfulness, the big store size which allows for a wide range of products, and the efficient service provided. One customer mentioned traveling 40 minutes to use this pharmacy due to their positive experiences.
Negative Feedback
Several customers have expressed discontent with the high prices of items such as hand sanitizers, masks, and children's medication. Some have felt that the pharmacy is taking advantage of the current health crisis to make a profit. Additionally, a few customers have reported issues with the reliability of opening times and prescription readiness, leading to inconvenience and a loss of customer trust.
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