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23 Years
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Trusted IT Support and Technology Services in Watford
Established in 2003, RJS Consultants has built a reputation for delivering high-quality technology support tailored to small businesses, home workers, and private individuals. Our team of experts combines over 25 years of industry experience with a client-centric approach, offering remote and on-site solutions to address a wide range of technical challenges. We adhere to ISO 9001 standards and hold Cyber Essentials certification, ensuring our services meet rigorous security and quality benchmarks. Our focus on best practices and cost-effective solutions enables clients to access enterprise-level technology support without the overhead of an in-house IT department. By leveraging remote access tools, we provide rapid response times and minimize downtime, allowing businesses to maintain productivity.

Our services span strategic reviews, project management, cybersecurity, and hardware/software acquisition, all customized to meet the unique needs of micro-companies and individuals. We pride ourselves on transparency, avoiding technical jargon to ensure clients fully understand their solutions. With offices in Watford and Burgess Hill, we serve Hertfordshire, Middlesex, and West Sussex, extending support to clients nationwide. Our commitment to community initiatives, such as the Computers for Schools Campaign, reflects our dedication to bridging the digital divide. Over two decades, we have cultivated partnerships with leading technology vendors, enabling us to deliver innovative and reliable solutions that drive client success.
Services
IT Support Remote Support Cyber Essentials Certification Virus Protection Backup Solutions Project Management Hardware Acquisition Software Licensing Computer MOT Email Hosting
Details
  • Year established: 2003
Highlights and features
  • We have over 20 years of experience in IT support for small businesses and home users.
  • Our team holds ISO 9001 and Cyber Essentials certifications for quality and security.
  • We provide rapid remote support to minimize downtime and maximize productivity.
  • Our services are tailored to micro-companies, avoiding one-size-fits-all solutions.
  • We partner with leading technology vendors to deliver reliable, cutting-edge solutions.
Associations and certifications
  • ISO 9001
  • Cyber Essentials
Services
IT Support
Our IT support services provide comprehensive solutions for businesses and individuals facing technical challenges. From troubleshooting software issues to resolving network connectivity problems, our team delivers rapid, reliable assistance. We specialize in supporting small companies without dedicated IT departments, ensuring minimal disruption to daily operations.
Cyber Essentials Certification
We guide businesses through achieving Cyber Essentials certification, a government-backed standard for cybersecurity. Our experts help implement critical controls to protect against common threats, including malware and phishing attacks. This service ensures compliance and builds client trust in data security practices.
Remote Support
Remote support enables instant resolution of technical issues without on-site visits. Using secure tools, we access devices to fix software problems, configure settings, and restore functionality. This service reduces downtime and is ideal for urgent issues requiring immediate attention.
Backup Solutions
Our backup solutions safeguard critical data against loss from hardware failure, cyberattacks, or accidental deletion. We implement automated, secure storage systems and test recovery processes to ensure reliability. This service is essential for maintaining business continuity and regulatory compliance.
Hardware Acquisition
We advise on and source hardware tailored to client needs, from individual devices to full network setups. Our vendor partnerships ensure competitive pricing and compatibility with existing systems. This service simplifies technology upgrades and reduces procurement complexity.
People
Nigel Shapiro
Founder
Nigel founded RJS Consultants in 2003 after 25 years in technology roles at Aspect Communications and EDS. He specializes in strategic IT management and vendor relations, with a track record of optimizing budgets and delivering global IT solutions.
Danny Hall
Head Office Contact
Danny manages client communications and support coordination at RJS Consultants. With expertise in technical support and client relations, he ensures seamless service delivery from the Watford office, focusing on prompt issue resolution.
Questions
What services does RJS Consultants offer?
We provide IT support, remote troubleshooting, cybersecurity, project management, hardware/software procurement, and Cyber Essentials certification for small businesses and home users.
Do you support businesses outside Hertfordshire?
Yes, we serve clients across the UK, including Middlesex, West Sussex, and beyond, using remote tools and on-site visits when necessary.
What is Cyber Essentials certification?
Cyber Essentials is a UK government-backed standard ensuring robust cybersecurity measures. We help businesses implement controls to protect against common threats and achieve accreditation.
Can you assist with hardware and software purchases?
Yes, we advise on and procure hardware/software tailored to your needs, ensuring compatibility and cost-effectiveness while managing vendor relationships.
What are your emergency support options?
We offer rapid emergency support via remote access or on-site visits, prioritizing urgent issues to minimize downtime for businesses and individuals.