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At Able Felt Roofing Ltd, we take pride in our rich heritage of over 100 years of family tradition in the roofing industry. Our small family company has remained committed to upholding the highest standards of work ethic, attention to detail, and customer satisfaction. We believe that it's not just about resolving a roofing problem, but also enhancing the look of a property, which is possible with the right approach. Our team is dedicated to delivering exceptional results, and we strive to provide customers with 100% satisfaction, often exceeding their expectations.
Our Commitment to Quality
We understand that every roofing project is unique and requires a tailored approach. That's why we invest time and effort into understanding our customers' needs and preferences. Our team of experienced roofers is well-versed in the latest materials and techniques, ensuring that every job is completed to the highest standards. We're proud to be members of The Trading Standards Buy With Confidence scheme, Which Trusted Traders, and Trustmark endorsed, as well as being Velux certified installers. These accreditations are a testament to our commitment to quality, reliability, and customer satisfaction.
Our Services
Our comprehensive range of services is designed to cater to the diverse needs of our customers. From simple roof repairs to complete roof renewals, we offer:
- High-performance felt roofing
- Anti-condensation steel
- Chimney stacks overhauled
- Flat roof skylights
- Asbestos cement garage roofs
- Velux roof windows
- Roof Ventilation
- Water butt/tank installation
- Valley gutter renewals
- Guttering cleared
- Polycarbonate conservatories
- Guttering, fascias, soffits
- Roof boarding and insulation
- Light or sun tunnels
- Steel roofs
- Felted garage roofs
- Corrugated roofs
- Tiled roof repairs and overhauls
- U.P.V.C cleaning
Whether you're looking for repair, replacement, or installation services, we're here to help. Our team is equipped to handle projects of all sizes, from residential to commercial, and we're committed to delivering exceptional results every time.
Customer Feedback Summary
Overview
The customers reviewed the services of Able Felt Roofing, providing feedback on their experiences with the company. Overall, the feedback was overwhelmingly positive, highlighting the professionalism, quality, and punctuality of the services provided by Malcolm and his son, Paul.
Services Provided
The services provided by the company include roof repair, gutter repairs, roof installation, skylight installation, and gutter cleaning. In addition, the company assisted with the removal of an asbestos roof under the supervision of a licensed contractor.
Customer Satisfaction
The customers expressed their satisfaction with the work done by Able Felt Roofing, highlighting the following key aspects:
- Responsiveness: The company was responsive to customer needs and inquiries, with prompt contact and communication.
- Punctuality: The team arrived on time and completed the work within the agreed-upon timeframe.
- Quality: The workmanship was of an excellent standard, and the customers were pleased with the final results.
- Professionalism: The team demonstrated a high level of professionalism, including politeness, courtesy, and attention to detail.
- Value: The customers felt that the services provided were good value for money.
Additional Comments
One customer noted that the team went the extra mile by fixing a loose light fitting, which was not part of the original job. This further demonstrated the company's commitment to customer satisfaction and their attention to detail.
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