Professional yet Personal
Shortland Parsley is a highly respected multi-disciplined firm of Chartered Surveyors and Property Consultants based in the Midlands. Boasting decades of experience and an unwavering commitment to excellence, we provide a comprehensive range of services to clients across diverse sectors.
Our Expertise
Our team of seasoned professionals is equipped to handle a diverse array of property-related matters. Our services include:
Property & Service Charge Management
We meticulously manage both residential and commercial properties, ensuring optimal rent collection and meticulous financial reporting.
Landlord & Tenant Advice
We advise landlords and tenants on legal and contractual matters, resolving disputes and ensuring smooth property transactions.
Valuations, Surveys & Advice
Our qualified surveyors undertake accurate property valuations for various purposes, including taxation, insurance, inheritance, and valuation disputes.
Rural Business Services
We offer tailored services to rural businesses, encompassing land management, farm business advisory, and rural grants.
Property Agency
We provide professional advice on property sales, lettings, and valuations, ensuring optimal value for our clients.
Development & Planning
Our experienced team can guide clients through the development and planning process, from initial feasibility studies to construction and completion.
Rating, Taxation & Compensation
We advise clients on property taxation, compensation claims, and rating disputes.
Third Party Resolution & Insurance Services
We assist in resolving disputes through alternative dispute resolution methods and provide expert insurance claims handling services.
Compliance & Privacy
We prioritize compliance with industry regulations and maintain the highest levels of confidentiality and security for our clients.
Company Performance
The reviews provide contrasting opinions about the company's performance. On one hand, some reviewers praised the company's efficiency and responsiveness. On the other hand, one reviewer expressed disappointment and frustration with the company's ineptitude.
Customer Service
Positive Experiences
Some reviewers commended the company's customer service, describing it as "amazing", "very helpful", "professional", "polite", and "responsive". They appreciated the company's prompt and effective assistance.
Negative Experiences
However, one reviewer had a vastly different experience, labeling the customer service as "appalling". This reviewer felt that the company did not know what they were doing and was unimpressed with their performance.
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