Business Details
50+ Years
experience
Trusted Heating & Plumbing Experts in Holt
Established in 1961 by John Allison, our family-run business has grown from a small plumbing enterprise into a trusted provider of heating, plumbing, and renewable energy solutions across North Norfolk. With over six decades of combined experience, we specialise in Gas (natural & LPG), Oil, and Solar heating systems, alongside comprehensive bathroom renovation services. Our commitment to quality is demonstrated through our Gas Safe, Oftec, APHC, and IPHE accreditations, ensuring all work meets rigorous industry standards. We expanded into bathroom design in 2002, offering CAD-assisted visualisation to help clients realise their ideal spaces. Our showroom in Holt showcases leading brands, allowing customers to experience products firsthand before installation. As early adopters of solar water heating systems since 1976, we continue pioneering renewable energy solutions, including air source heat pumps eligible for Renewable Heat Incentive grants.The business remains family-owned, with Simon Elliott and Michael Allison leading operations alongside experienced team members who share our ethos of treating customers as extended family. We maintain workshops, storage facilities, and retail operations at our Holt headquarters, supporting both trade and domestic clients. Our engineers provide competitive, reliable services for boiler installations, system maintenance, and emergency repairs, serving both urban and rural communities. This enduring legacy of technical expertise, customer care, and community focus continues to drive our reputation as one of North Norfolk's most respected heating and plumbing specialists.
Services
Gas Heating
Oil Heating
Solar Heating
Bathroom Installations
Plumbing Repairs
Renewable Energy
Boiler Servicing
Shower Fitting
Water Systems
Heating Controls
Details
- Year established: 1961
Highlights and features
- We have over 60 years of experience in North Norfolk's heating and plumbing sector
- Our Gas Safe and Oftec registered engineers guarantee professional standards
- We offer CAD-assisted bathroom design for accurate visualisation
- We pioneered solar heating systems in the region since 1976
- Our family ethos ensures personal care for every customer
Associations and certifications
- Gas Safe
- Oftec
- APHC
- IPHE
What people say
Exceptional craftsmanship
Professional team
Reliable service
Family-friendly approach
Excellent aftercare
Services
Gas Heating
We design and install natural gas, propane (LPG) and electric central heating systems using regular, system or combination boilers with radiators and underfloor heating. Our Gas Safe registered engineers provide boiler replacements, system repairs, annual servicing, and heating control upgrades. We specialise in integrating modern efficiency solutions with traditional installations for both new builds and heritage properties.
Solar Heating
Our solar water heating solutions combine modern efficiency with proven technology, offering significant savings on energy bills. We provide full system installations, panel replacements, and maintenance services for solar thermal systems. With government RHI grants available and interest-free loans in Scotland, we help homeowners transition to renewable energy while maintaining compatibility with existing heating systems.
Bathroom Installations
We transform bathroom spaces with complete installations including showers, wet rooms, sanitaryware, and designer radiators. Our Holt showroom displays leading brands, with CAD design services enabling 3D visualisation before work begins. Our team handles everything from plumbing upgrades to tiling and flooring, ensuring functional beauty tailored to individual requirements while maintaining strict building regulations compliance.
Plumbing Repairs
We address all domestic plumbing needs from minor tap repairs to complete system overhauls. Our services include fixing leaking pipes, installing water softeners, replacing cylinders, and maintaining unvented hot water systems. With qualified engineers available for scheduled maintenance or urgent repairs, we ensure reliable solutions for both immediate issues and long-term system health.
Boiler Servicing
Regular boiler servicing maintains efficiency, safety and warranty validity for gas, oil and electric systems. Our engineers perform comprehensive checks including combustion analysis, component inspections, and system flushes. We provide annual servicing packages for domestic properties, including landlord gas safety certificates, ensuring compliance with current regulations while extending equipment lifespan.
People
Simon Elliott
Company Director
As company director and John Allison's son-in-law, Simon brings decades of industry experience and oversees daily operations. He champions the family ethos of treating customers as extended family while ensuring technical excellence across all services.
Michael Allison
Company Director
John Allison's son and co-director, Michael continues the family tradition with hands-on management of technical operations. His expertise in heating systems and commitment to quality ensures adherence to the highest industry standards.
Sharon Morter
Company Secretary
John Allison's daughter Sharon manages administrative operations while advising on customer service excellence. She oversees the showroom experience and coordinates design consultations for bathroom renovation projects.
Questions
Do you offer renewable energy solutions?
Yes, we specialise in solar water heating systems and air source heat pumps, including RHI grant assistance and financing options for eligible installations.
Can I see products before purchasing?
Our Holt showroom displays complete bathroom suites, showers, radiators, and plumbing materials from leading brands for hands-on selection before installation.
Are your engineers qualified?
All our heating and plumbing engineers hold Gas Safe, Oftec, APHC and IPHE accreditations with unvented system installation certifications.
Do you handle emergency repairs?
While we don't offer 24/7 emergency services, we prioritise urgent plumbing and heating repairs during regular business hours with prompt response times.
Can you help with bathroom design?
Our CAD-assisted design service creates 3D visualisations of your chosen fixtures within your bathroom dimensions to resolve potential issues before installation.
Do you serve commercial clients?
Yes, we provide heating, plumbing and renewable energy solutions for both domestic and commercial properties across North Norfolk and surrounding areas.
