Trust us to keep your home warm and running smoothly all year round!
At Plumb London, we understand the importance of having a reliable and efficient plumbing and heating system in your home or business. That's why we're dedicated to providing top-notch services to our customers across London. Our team of expert plumbers and engineers are fully qualified, registered, and experienced in all aspects of plumbing and heating, from boiler repairs and servicing to central heating installations and maintenance.
Our Services
We offer a comprehensive range of services to cater to all your plumbing and heating needs. Whether you're in need of a boiler repair or installation, a new bathroom installation, or simply require assistance with a blocked drain, our team is always on hand to help. Our Services include:
- Boiler Repairs and Servicing
- Central Heating Installations and Maintenance
- Plumbing Services
- Boiler Finance Options
- Bathroom Installations
- Drainage Services
- Air Conditioning Solutions
- Air Source Heat Pumps
Our Commitment to Excellence
At Plumb London, we're committed to providing the best possible service to our customers. We pride ourselves on our:
- Same-day emergency plumbing service
- Fair and competitive pricing
- Fast response times
- Great customer feedback and return rate
- Fully qualified and experienced engineers and plumbers
- Local and trusted plumbing and heating services
Why Choose Us
We're different from other plumbing and heating companies in London. We value our customers and always put them first. We strive to increase our customer return rate and ensure that our customers are completely satisfied with our services. Our team is dedicated to providing the best possible service, and we're committed to making sure that our customers receive the highest level of care and attention.
Poor Experience with the Company
According to several reviewers, this company has provided subpar service and has overcharged customers for their work. One reviewer, Shona M., had a particularly terrible experience. She contacted the company to replace a valve in her toilet, but the plumber who came out didn't fix the issue and charged her 108 to tell her what she already knew - the valve needed replacing. The company quoted her 340+VAT to do the work, but couldn't provide a breakdown of the costs.
Another reviewer, John D., also had a terrible experience and accused the company of being "scam artists" who rip off customers and aren't qualified to do the job. He claimed that the company sends plumbers who identify working parts and claim they need to be replaced at an outrageous cost, essentially holding customers hostage.
A third reviewer, Punit S., had a slightly better experience but still felt ripped off. He hired a plumber named Pavel to replace a valve on his cistern, but Pavel quoted him 300 for the job, which seemed excessive. When Punit questioned the price, Pavel offered to walk away and only charge him for the call-out fee, but still tried to charge him for two hours of work when the job only took an hour and a half.
Conclusion
It seems that this company has a pattern of providing poor customer service and overcharging customers. With such terrible experiences, it's no wonder that reviewers are advising others to avoid the company at all costs.
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