Business Details
Primary Care Services in Ombersley
Ombersley Medical Centre has been providing primary care services to the Ombersley community and surrounding areas for many years. Our experienced team of GPs, nurses, and healthcare professionals is dedicated to delivering personalized, patient-centred care across all stages of life. We specialise in chronic disease management, preventive healthcare, and urgent medical consultations while maintaining a strong focus on accessibility and community engagement. Our services include diabetes and respiratory clinics, contraceptive care, travel vaccinations, and minor surgical procedures. We utilise modern technologies like the NHS App to streamline appointments and prescriptions while maintaining traditional values of compassionate care.The practice actively participates in local health initiatives and works closely with regional healthcare networks to ensure comprehensive patient support. Our facilities are fully accessible for disabled patients, and we offer home visits for those unable to attend the surgery. Through continuous staff training and adherence to NHS quality standards, we strive to maintain the highest levels of clinical excellence and patient satisfaction.
Services
Primary Care
Prescriptions
Appointments
Health Checks
Travel Vaccinations
Minor Surgery
Chronic Disease Management
Contraceptive Services
Home Visits
Online Consultations
Highlights and features
- Experienced team of 7 GPs with specialist interests
- Fully accessible facilities for disabled patients
- 28-day prescribing policy to reduce medication waste
- Integrated use of NHS App for digital healthcare access
- Comprehensive chronic disease management programmes
What people say
Professional staff
Comprehensive care
Accessible facilities
Prompt appointments
Knowledgeable GPs
Services
Primary Care
Our core primary care services provide comprehensive medical treatment for patients of all ages. Experienced GPs offer consultations for acute and chronic conditions, preventive care, and health education. The service operates Monday-Friday 8am-6:30pm with same-day appointments available for urgent cases. Patients benefit from continuity of care through their named GP while maintaining flexibility in clinician choice.
Prescriptions
We manage repeat prescriptions with a 72-hour processing time through multiple access channels. Patients can order via NHS App, in-person, or email with dispensary collection available Monday-Friday 10am-1pm and 2pm-6pm. Our 28-day prescribing policy ensures medication safety while reducing waste. Special arrangements exist for managing HRT prescriptions and handling medication shortages.
Health Checks
Our preventive healthcare programme includes annual reviews for chronic conditions, cervical screening, and general health assessments. Nurse-led clinics specialise in diabetes and respiratory disease management. The service focuses on early detection of risk factors for heart disease, stroke, and other long-term conditions through regular monitoring of blood pressure, weight, and lifestyle factors.
Travel Vaccinations
Registered as a Yellow Fever Vaccination Centre, we provide comprehensive travel health advice and immunisations. Services include risk assessment for destination-specific diseases, administration of required vaccines, and provision of travel health kits. The practice offers specialist guidance on health precautions for international travel, including documentation requirements for border entry.
Minor Surgery
Available by appointment, our minor surgery service handles procedures like ingrown toenail removal, wart treatment, and suture removal. Conducted by experienced GPs Dr Stepien and Dr Hicks, these procedures help patients avoid hospital waiting lists. The service maintains strict infection control protocols and provides post-operative care instructions for optimal recovery.
People
Dr Gemma Moore
GP Partner
Dr Moore specialises in women's health and family planning services at Ombersley Medical Centre. With over 15 years' experience in general practice, she leads contraceptive care consultations and provides comprehensive reproductive health advice to patients in the local community.
Dr Louise Stepien
GP Partner
Dr Stepien combines her role as GP Partner with conducting minor surgical procedures at the practice. She has particular expertise in dermatological treatments and serves as clinical supervisor for medical students and trainee GPs within the Worcestershire training scheme.
Nurse Helen Stratton
Lead Nurse
As Lead Nurse, Helen Stratton coordinates chronic disease management programmes with special focus on respiratory conditions. She oversees annual reviews for asthma and COPD patients while mentoring junior nursing staff in best practices for long-term condition monitoring.
Miss Andrea Hinton
Practice Manager
Andrea Hinton leads daily operations at Ombersley Medical Centre, managing over 30 clinical and administrative staff. With a background in healthcare administration, she implements practice policies and ensures compliance with NHS quality standards across all services.
Amit Pal
Clinical Pharmacist
Amit Pal provides specialist medication advice and supports patients with complex pharmaceutical needs. He conducts regular medicine reviews, advises on drug interactions, and collaborates with GPs to optimise treatment plans for patients with multiple long-term conditions.
Questions
How can I book an appointment at Ombersley Medical Centre?
Appointments can be booked via the NHS App, by phone on 01905 622900 before 10am, or in person at reception during opening hours. Urgent appointments are available daily.
Does the practice offer home visits?
Home visits are available for patients who are housebound or too ill to attend the surgery. Please call before 10:30am to request a visit.
What services are available outside normal hours?
Enhanced Access appointments are available evenings and weekends across South Worcestershire. Call 01905 969864 during specified hours to book.
How does the 28-day prescribing policy work?
This policy reduces medication waste while ensuring safe prescribing. Most prescriptions are issued for 28 days, with exceptions for certain medications like contraceptives.
Is the practice accessible for disabled patients?
Yes, the building is fully accessible with step-free access throughout and an induction loop for hearing aid users.
