Website Call now
Website
Call

Trust, Excellence, and Expertise in Every Document

Haven Vets has been providing compassionate and comprehensive veterinary care to pets in Hull and the surrounding areas since 1907. Guided by a deep understanding of pet health and a commitment to exceptional service, our dedicated team of professionals strives to deliver exceptional care every step of the way.

A Rich History of Caring

Our proud heritage dates back over a century, serving generations of pet owners in the South Holderness and East Hull regions. We take pride in building a tradition of trust and expertise, evident in our unwavering commitment to compassionate care and client communication.

Tailored Care for Every Pet

From our two branch surgeries in Hull and Hedon, we offer a comprehensive range of services for your beloved pets. We have separate wards for dogs, cats, and exotic animals, alongside well-equipped facilities to ensure their comfort and wellbeing. Our skilled veterinary team provides exceptional care for all creatures great and small.

Dedicated Ambulatory Care

Beyond our branch surgeries, our team of experienced ambulatory equine and farm vets travels across East Yorkshire, offering comprehensive care to horses and farm animals. We understand the unique needs of each farm and tailor our services accordingly, offering a 24/7 emergency service and regular visits tailored to your schedule.

Pet Health Plan: Prioritizing Preventive Care

At Haven Vets, we believe preventative care is crucial for a healthy life for your pet. Our innovative Pet Health Plan simplifies routine visits and vaccinations, ensuring your furry friend receives the care they need at an affordable cost.

Client Testimonials Speak for Themselves

Our happy clients consistently praise our compassionate approach, personalized care, and dedication to understanding their pets' individual needs. Their words echo our commitment to treating every pet with dignity, kindness, and respect.

Reviews
Positive: The reviews are overwhelmingly positive, praising the friendly and helpful staff, efficient appointments, and thorough treatment.
Negative: However, a few reviewers experienced delays or poor customer service, feeling neglected or marginalized.

Services and Staff

The reviews highlight the excellent service and staff at Haven Veterinary Group. Vets and receptionists are described as friendly, helpful, and accommodating, providing a high level of care and attention to pets.

Appointments and Communication

Some reviewers praised the efficient booking process, with appointments made easily and quickly. However, others experienced delays or misunderstandings, which affected their overall satisfaction.

Treatment and Consultations

Vets are commended for their thoroughness and kind approach during consultations. Many reviewers appreciated the time taken to explain treatments and answer questions. In some cases, reviewers were disappointed with the handling of emergencies or perceived preferred treatment of regular clients.

Customer Service

While some reviewers were satisfied with the level of customer service, others felt neglected or marginalized, citing instances of longer waiting times or insufficient attention.

Review Haven Veterinary Group

Be the first to review Haven Veterinary Group.

Write a Review