At Need-A-Cab, we pride ourselves on providing exceptional taxi services to individuals and corporate clients in Plymouth and beyond. With a wide range of vehicles, from wheelchair accessible cars to 6 and 8-seater people carriers, we cater to diverse transportation needs. Whether you require a quick local journey or a private airport transfer, our professional and competitive services ensure a hassle-free experience.
Our Services
We offer a comprehensive range of services tailored to meet the specific requirements of our clients. Whether you're an individual looking for a reliable taxi service or a business seeking to streamline your corporate travel management, we've got you covered. Our services include:
- 24/7 Taxi Service: We provide a 365-day-a-year taxi service, ensuring that you can reach your destination at any time.
- On-Demand App: Our booking app allows you to book taxis instantly, with the closest available car dispatched to your location.
- Airport Transfers: We provide unrivaled airport transfer services to any UK airport, accommodating last-minute bookings and ensuring a seamless travel experience.
- Corporate Account Services: Our corporate account services cater to businesses of all types, offering 30-day account services with weekly or monthly invoicing.
Our Passion
At Need-A-Cab, we're passionate about providing exceptional customer service and strive to exceed your expectations. Our commitment to quality, reliability, and customer satisfaction sets us apart from other taxi companies. We stake our reputation on our ability to provide unparalleled service, ensuring that you experience the best possible journey every time.
Corporate Accounts
Enhance your business travel experience with our premier corporate account services. Our corporate accounts offer a range of benefits, including priority booking, dedicated account management, and streamlined travel management through our intuitive app or web booking system. Our dedicated operations team provides continuous support 24/7, ensuring that your business travel needs are always met.
Exceptional Customer Service
The majority of reviewers have had outstanding experiences with this taxi company, citing exceptional customer service. Drivers have been described as friendly, helpful, and courteous, with many going above and beyond to ensure a comfortable and safe journey.
Speed and Reliability
Reviewers have also praised the company's speed and reliability, with many commenting on the prompt arrival of their taxi and the ease of booking.
Professionalism and Communication
The company's professionalism and communication skills have also been highly praised. Reviewers have appreciated the clear and regular updates provided via text message, keeping them informed of their taxi's arrival and journey details.
Variety of Vehicles and Comfort
Reviewers have also mentioned the comfort and cleanliness of the vehicles, with many commenting on the spacious cabins, comfortable seating, and impeccable cleanliness of the cars.
Only Negative Reviews
However, a few reviewers have had issues with the company's policies and customer service. One reviewer felt that the driver rejected their reward points, citing that the scheme was a "con". Another reviewer was overcharged due to the app pre-authorising their payment card.
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