Providing top-quality veterinary care with a personal touch
At Eastgate Vets, we can trace our history back to before World War II, and throughout that time, we've strived to provide the best veterinary care with our vets in Bury St Edmunds, Thetford, and Mildenhall. Our longstanding teams have developed close relationships with generations of patients and clients, attracted by our personal, friendly approach, built on care and respect for pets and their owners.
Our Services
We offer a wide range of services to cater to the needs of your pets. Our consultations are available by appointment, for vaccinations, routine health checks, monitoring of long-term conditions, and for animals who are unwell. We also offer nursing clinics, which provide an excellent opportunity to get help with your pet from our friendly and experienced nurses. Our team also has expertise in more specialist treatments such as complex surgeries and ophthalmology, the treatment of eye conditions. We have a network of specialist referral centres available to us should your pet need treatment that we are unable to provide.
Our Pet Health Plan
We know that you want your pet to be as happy and healthy as possible. But we also understand that veterinary care can become expensive. That's why we've devised our Pet Health Plan, the best way to support your pet's health while saving money. Routine treatments and vaccinations will always be a part of a healthy pet's life, and we will meet your pet yearly to administer them. As a member of our Pet Health Plan, you will have the peace of mind of knowing that this care is covered. Owners of dogs, cats, and rabbits can access the plan, which breaks down the cost of routine veterinary services to a monthly direct debit. Included are annual vaccinations, flea and worm control, and two annual health check-ups, as well as discounts on a range of services, and even pet food.
Our Team
Our team is dedicated to providing lifelong care for our patients to the highest standards. We hope to get to know you and your pet soon. Meet our team and learn more about why providing top-quality veterinary care means so much to us here at Eastgate Vets.
What Our Clients Say
We're proud of the great feedback we've received from our clients. Here's what some of them have to say: "Thank you to all of our fantastic patients and clients. You've looked after all of my babies since they were babies but all getting on in years now. You've also helped me through some heart-breaking times." - Val, Mildenhall. "Our 11-week puppy had his first vets trip today in Bury St. Edmunds and all the team were lovely and welcoming! Opie must of felt so comfortable on his visit he wasn't excited to come home! Would recommend this veterinary - 5 stars." - Rachel, Thetford. "Great veterinary practice, everyone is so friendly which helps when you're worried about your pet. I can't praise them enough." - Charlotte, Bury St. Edmunds.
Overview of Reviews
The reviews are largely positive, with many customers expressing satisfaction with the veterinary care provided by Eastgate Vets in Bury St Edmunds. The staff are consistently praised for being friendly, polite, and professional.
Positive Comments
Many reviewers appreciated the empathetic and caring attitude of the staff, with some highlighting the kindness and compassion shown during difficult times. The vets are described as knowledgeable, and the clinic is praised for its cleanliness and organization.
Negative Comments
However, two reviewers expressed disappointment with their experience. One customer felt that the clinic was too commercial and lacked empathy, while another reviewer was misinformed about regulations regarding traveling with pets abroad.
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