Optimising the best possible health and vitality for your pets
We are a well-established pet store in Stoke-on-Trent with over 25 years of experience in providing the highest quality nutritional diets and health supplements for your pets. Our team of experienced staff are dedicated to providing a professional and friendly approach to ensure that your pets receive the best possible care.
Our Services
At Pets Take Away, we specialize in providing a wide range of natural and grain-free diets for your pets. Our product range includes premium specialist foods from renowned brands such as Amala Pet Foods, Eden Holistic Dog Food, Simpsons Premium Dog Food, Orijen, Canagan, Lily's Kitchen, and many more. We also stock a variety of frozen and raw diets to suit the specific needs of your pets.
In addition to our extensive product range, our experienced staff are always available to provide nutritional advice and support to ensure that your pets receive the best possible care. We understand that every pet is unique, and therefore, we take the time to get to know each pet's individual needs and preferences. Our team is dedicated to providing expert advice on diet, skin and coat care, weight control, and much more.
Our Product Range
We understand that every pet is unique, and therefore, we offer a wide range of products to cater to their individual needs. Our product range includes grain-free and natural diets, premium specialist foods, frozen and raw diets, and a variety of healthy treats and toys.
Some of our featured products include Easter Chocolate Treats, Natural Easter Chicken Treats, Mega Natural Treat Easter Selection Bag, Pedigree Denta-Stix Medium Dog, Lily's kitchen Homestyle Chicken and Turkey Casserole 400g, Whimzees Stix Medium (150mm), and Kong FetchStix With Rope Dog Toy Medium.
Our Expertise
At Pets Take Away, we are passionate about providing the best possible care for your pets. Our team of experienced staff has spent decades working with pets, and we understand the importance of providing the highest quality diets and health supplements to ensure that your pets receive the best possible care.
Our Philosophy
At Pets Take Away, we believe that every pet deserves the best possible care. We understand that every pet is unique, and therefore, we take the time to get to know each pet's individual needs and preferences. We are committed to providing expert advice and support to ensure that your pets receive the best possible care.
Get in Touch
If you have any questions or would like to learn more about our products and services, please do not hesitate to contact us. We would be delighted to hear from you and look forward to the opportunity to provide your pets with the best possible care.
Overall Impression
The pet shop has received a mixed bag of reviews, with some customers expressing satisfaction with their experience, while others have had negative encounters.
Positive Aspects
The majority of reviewers have praised the pet shop's products, citing them as "fantastic", "lovely", and "high quality". Many have also complimented the staff, describing them as "friendly", "helpful", and "knowledgeable". Some reviewers have mentioned that the staff have gone above and beyond to assist them, such as fitting a harness for their puppy.
Negative Aspects
However, there have been some issues with communication and customer service. One reviewer reported not receiving an update on their order after ordering online, and another had a refund processed without explanation. Some reviewers have also mentioned that the owner is sometimes "hit and miss" in terms of their attitude and communication style.
Common Themes
There are a few common themes that emerge from the reviews. One is the importance of communication and customer service. Some reviewers have felt frustrated by the lack of response to their emails and messages, which has led to negative experiences. Another theme is the quality of the products themselves, which have been generally praised by most reviewers.
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