Scants Mot & Motor Services is an independently owned garage in Bexhill, East Sussex. We have been open for business for over thirteen years and are proud of the reputation we have gained for honesty, reliability, and workmanship. Our dedicated team of highly qualified mechanics is committed to providing personalised customer service, ensuring fair and transparent prices, and guaranteeing quality work.
Our Services
We offer a wide range of services to cater to all your vehicle needs. Our MOT test centre is approved by the Government appointed Driver and Vehicle Standards Agency (DVSA), and all MoT tests are completed by MoT testers nominated by DVSA. Our vehicle servicing options include Interim, Full, and Major services, designed to keep your vehicle in top condition. We also supply a large selection of branded tyres, sourced from the best, most established manufacturers. Additionally, our diagnostic centre is equipped with state-of-the-art technology, and our technicians are updated with the latest information on developments and new techniques.
Our Values
At Scants Mot & Motor Services, we believe in informed choices for our customers and always provide a full explanation of any faults and one straightforward quote. Our policy is to never proceed with work on a vehicle until we have advised the customer and received confirmation they are happy for us to go ahead with repairs. Unlike many of our competitors, no bonuses are paid to staff for anything they sell, so you get honest, straight-forward advice from experienced technicians, not salesmen.
Why Choose Us
We are proud members of The Good Garage Scheme, a national scheme to promote good garages, and have gained an excellent reputation on Google Reviews, with 100% of our customers recommending us and 100% saying they would visit again. Our customers appreciate our honesty, friendly, and professional service at affordable prices.
Poor Experiences with Scants Motor Services
Several customers have had poor experiences with Scants Motor Services, citing issues with their work quality, communication, and customer service. Si N. had a van towed to Scants, but they changed their mind about fixing it, wasting the customer's money. Dean Riches had a bad experience with the booking process, feeling that Scants wanted to take too long and charge too much. Warren Adams had a disastrous experience, with Scants performing inferior quality work that needed to be re-done.
Quality Control Issues
Richard Hillier has been a long-time customer, but had a recent experience where Scants replaced the wrong wing mirror and refused to admit their mistake. Warren Adams also experienced poor work quality, with an independent specialist telling him that the work done by Scants was subpar.
Good Experiences with Scants Motor Services
On the other hand, several customers have had positive experiences with Scants Motor Services. Nick Sharp had a timing belt replaced and was happy with the service. Jennifer Beaumont had a smooth MOT experience, praising the garage's professionalism. Samuel Coppard had a quick and successful engine repair, and Martin G. had excellent experiences with coolant leak and service/MOT work. Robert Walters had a great experience with repairs to his damaged wheel and suspension, and Tim Tiberius has consistently had excellent work done on his vehicles. Ade Akerejola has used Scants for years, praising the manager's listening ears, but notes that customer service could be improved.
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