Transforming spaces, enhancing lives
We are a dedicated team of professionals specializing in all aspects of heating, plumbing, boiler installations, and bathroom design and installation. With vast experience and a passion for innovative solutions, we provide top-notch services to both residential and commercial clients.
Our Expertise
Our skilled engineers and installers boast extensive knowledge in:
- Boilers & Heating Systems: Installation, repair, and maintenance of all major boiler brands, central heating systems, and underfloor heating solutions.
- Plumbing & Drainage: Comprehensive repairs, installations, and replacements of all plumbing fixtures, drain systems, and water heaters.
- Bathroom Design & Installation: Full bathroom remodel services, encompassing design consultations, material selection, and expert installation of all bathroom fixtures and features.
Quality & Transparency
We hold ourselves to the highest standards of professionalism and transparency in everything we do. We:
- Provide clear and competitive quotes before any work begins.
- Communicate project timelines and progress updates regularly.
- Use high-quality materials from reliable manufacturers.
- Offer comprehensive warranties on all our services.
Client Focus
Our primary focus is on understanding your individual needs and providing tailored solutions to meet your specific requirements. We believe in:
- Building strong client relationships based on trust and open communication.
- Offering reliable and efficient service, minimizing disruption to your daily life.
- Transparent explanations of all technical aspects of your project.
Continuous Innovation
We actively embrace advancements in technology and industry trends to offer our clients the most efficient and sustainable solutions available. We are certified installers of leading brands and continuously update our expertise through training programs.
Delivery Issues
The delivery experience was a major concern for one customer, who paid 28 for delivery but was left dissatisfied when the delivery man refused to bring the boiler (weighing around 50-60 kg) to the door, instead leaving it in the communal area. The customer's mother had to carry the heavy boiler alone from the lift to their flat.
Positive Experiences
On the other hand, several customers had excellent experiences with TDL, praising the staff for their dedication, knowledge, and helpfulness. The front counter staff were particularly commended for taking the time to understand customers' needs and providing solutions. The company's competitive prices, next-day delivery, and friendly, knowledgeable staff were also highlighted as major positives.
Product Concerns
One customer had a minor concern about the immersion heaters provided with copper cylinders, feeling that they were only suitable for soft water.
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