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Business Details
33 Years
experience
Your Trusted Care Home in Reigate
Established over three decades ago, Priors Mead is a boutique care home located in Reigate, Surrey. As a founder-employee owned business, we prioritise personalised care for residents with compatible needs, ensuring a warm, family-like environment. Our all-inclusive care packages cover tailored support, nutritious meals, and engaging activities, with fees designed to rise only with inflation. We offer residential care, respite stays, and homecare services, focusing on dignity, companionship, and continuity.

Our dedicated team provides round-the-clock support, and we welcome prospective residents to experience life at Priors Mead through complimentary trial stays. With no visiting hours and a commitment to creating a homely atmosphere, we strive to make Priors Mead a place where residents and their families feel secure and valued.
Services
Residential Care Respite Care HomeCare Dementia Care Personalised Activities
Details
  • Year established: 1993
Highlights and features
  • We are founder-employee owned, ensuring every team member acts with personal accountability.
  • Our small, boutique environment fosters tailored care for residents with compatible needs.
  • All-inclusive care packages eliminate unexpected costs, adapting to changing needs.
  • No visiting hours allow families to connect with loved ones at any time.
  • Thirty years of expertise in creating a homely atmosphere with professional standards.
What people say
Fantastic, caring, friendly staff Homely, welcoming atmosphere Staff go the extra mile Residents always smiling High standard of professionalism
Services
Residential Care
Priors Mead provides permanent residential care for elderly individuals requiring tailored support. Our small, boutique environment ensures residents receive individualised attention, with a focus on dignity, companionship, and quality of life. Services include 24/7 nursing care, nutritious meals, and social activities.
Respite Care
Our respite care offers temporary stays for individuals recovering from illness or providing relief for caregivers. The service includes personalised care plans, access to all facilities, and a seamless transition to long-term residency if desired. Residents enjoy the same homely atmosphere and professional support as permanent guests.
HomeCare
Priors Mead extends care to private homes through our HomeCare service. Trained professionals provide daily or live-in support tailored to individual needs, maintaining the same standards of compassion and expertise as our residential facility. This option allows clients to remain in familiar surroundings while receiving dedicated care.
Dementia Care
Specialised dementia care at Priors Mead addresses the unique needs of residents with Alzheimer's, Parkinson's, and related conditions. Our approach combines structured routines, cognitive stimulation, and a secure, calming environment. Staff undergo continuous training to ensure empathetic, effective support for both residents and their families.
Personalised Activities
We curate daily activities tailored to residents' interests, including outings, arts and crafts, and social events. A dedicated activities coordinator organises programmes that promote physical, mental, and emotional well-being. The goal is to foster a sense of purpose and joy through meaningful engagement.
People
Tenniece Williams
Registered Manager
Tenniece leads our care team with over 15 years of experience in elderly care. She champions person-centred approaches and ensures compliance with the highest regulatory standards.
Stefania Pastres
Assistant Manager
Stefania supports daily operations with a focus on resident well-being. Her background in healthcare management ensures seamless coordination of care and staff development.
Claire Page
Activities Coordinator
Claire designs engaging programmes to enrich residents' lives. Her creative initiatives foster social interaction and emotional well-being through tailored events and outings.
Holly Englefield
Operations Director
Holly oversees strategic operations, ensuring Priors Mead maintains its reputation for excellence. Her leadership focuses on continuous improvement and resident satisfaction.
Adrienne Tooke
Administration Director
Adrienne manages administrative functions with precision, supporting the team to deliver efficient, transparent services. Her organisational expertise ensures smooth day-to-day operations.
Questions
What types of care does Priors Mead offer?
We provide residential care, respite stays, and homecare services tailored to elderly individuals, including specialist dementia support.
Are there visiting restrictions?
No visiting hours – families may visit loved ones at any time, day or night.
How are care plans tailored?
Each resident receives a personalised care plan developed through consultation with them and their families, adapting to evolving needs.
What is included in the all-inclusive package?
Packages cover accommodation, meals, 24/7 care, activities, and utilities, with no unexpected additional costs.
Can residents bring personal belongings?
Yes, we encourage personalising rooms to create a familiar, comforting environment.
How does Priors Mead ensure staff quality?
Our team undergoes rigorous training, and we foster a culture of ownership and accountability through employee-ownership initiatives.