Business Details
Trusted Residential Care Home in East Molesey
Royal Cambridge Home is a registered charity and not-for-profit care home established in 1851. We provide residential and respite care in a purpose-built facility located in East Molesey, Surrey. Our 32-bed home combines professional care with a homely environment, offering residents independence and dignity. We prioritise individual needs through tailored care plans and encourage family involvement. Our dedicated team delivers 24-hour support, including specialist baths, physiotherapy, and dietary accommodations. Residents enjoy home-cooked meals, communal spaces, and regular excursions via our minibus. We maintain strong ties to the Armed Services while welcoming all residents regardless of background. Our new state-of-the-art building, opened in 2024, features ensuite rooms, private gardens, and modern amenities.We are regulated by the Care Quality Commission and committed to continuous improvement through resident feedback. Our charitable status ensures resources focus on resident well-being rather than profit. Trustees and staff collaborate to maintain financial transparency and high care standards. We offer flexible visiting hours, free WiFi, and monthly newsletters to keep families informed. Our activities programme includes cultural visits, creative classes, and seasonal events. We partner with local organisations to enhance resident experiences and provide end-of-life care options. Our mission remains rooted in providing a 'home for life' since our founding to support vulnerable individuals.
Services
Residential Care
Respite Care
Dementia Care
Home-Cooked Meals
Excursions
24-Hour Support
Physiotherapy
End-of-Life Care
Laundry Service
WiFi Access
Highlights and features
- We are a registered charity focused on resident well-being rather than profit
- Our 24-hour care team includes qualified professionals with specialist training
- We offer state-of-the-art facilities with ensuite rooms and private gardens
- Our diverse activities programme includes cultural excursions and seasonal events
- We maintain CQC registration and regular resident satisfaction surveys
Associations and certifications
- Care Quality Commission
What people say
Friendly, warm and engaging
Exemplary care
Recommend it
Happy and memorable day
Calm and caring way
Services
Residential Care
Our residential care provides 24-hour support for residents requiring daily assistance. Trained staff deliver personal care, medication management, and specialist baths in ensuite rooms. We create individual care plans focusing on independence and dignity while accommodating medical needs through visiting professionals.
Respite Care
Respite care offers temporary support for individuals needing short-term accommodation. This service provides relief for primary caregivers while maintaining continuity of care. Residents access all facilities and activities with tailored support plans during their stay.
Dementia Care
Our dementia care combines specialist training with compassionate support. Staff implement person-centred approaches, adapting environments to reduce confusion. We offer structured routines, sensory activities, and family involvement to enhance quality of life for residents with cognitive impairments.
Home-Cooked Meals
Daily home-cooked meals feature balanced nutrition with dietary adaptations available. Residents choose from two main dishes while special requirements receive individual attention. Meals serve in communal dining rooms or private accommodations, with flexible options for personal preferences.
Excursions
Regular excursions include cultural visits, seaside trips, and pub lunches using our dedicated minibus. Residents participate in planning seasonal events like Founder's Day at Royal Hospital Chelsea. The programme promotes social engagement through diverse experiences tailored to resident interests.
People
Rory
Registered Care Home Manager
Rory has managed the home since 2015 with 25+ years in social care. He holds NVQs in Care levels 2-4, a BSc and MA in Social Sciences, and pursues a Foundation Degree in Counselling while maintaining CQC registration.
Victoria
Deputy Manager
Victoria oversees care delivery with 30+ years in the sector. She specialises in dementia care as a Dignity Champion, holding Level 5 NVQ in Care. Her role combines management responsibilities with direct resident support since joining in 2018.
Robert Dowler MBE
Chair of Trustees
Robert has served the home since 1987, chairing trustees since 2005. A retired Chartered Surveyor, he focuses on strategic oversight while coordinating trustee efforts to maintain high care standards through staff collaboration.
Colonel Nigel Gilbert MBE
Trustee
Colonel Nigel contributes military experience as a former Chelsea Pensioners Housemaster. He has served as trustee since 2011, leveraging 36-year Army career insights to support resident welfare and organisational governance.
Kathy Rajan
Trustee
Kathy applies nursing expertise from NHS service to trustee duties. With global healthcare experience across New Zealand, Norway, and Abu Dhabi, she maintains medical connections while contributing strategic oversight to care provision standards.
Questions
What types of care do you provide?
We offer residential and respite care with specialist dementia support, 24-hour staffing, and tailored care plans focusing on independence and dignity.
Are meals included in the fees?
Yes, all meals are included with daily choices of two main dishes. Dietary requirements receive individual attention while maintaining balanced nutrition.
Can residents bring personal belongings?
Residents may personalise their ensuite rooms with personal furnishings and possessions to create a familiar living environment.
What activities are available?
We provide weekly entertainment programmes, creative classes, and regular excursions using our dedicated minibus to local attractions and cultural sites.
How are care plans developed?
Individual care plans involve residents and families, with regular reviews ensuring evolving needs receive appropriate professional adjustments.
What medical support exists?
We coordinate visiting GPs, chiropodists, and hairdressers while arranging private physiotherapy and specialist medical services as required.
