Business Details
18 Years
experience
Award-Winning Business Telecoms Solutions
Established in 2008, we are an award-winning telecommunications consultancy headquartered in Manchester, serving businesses nationwide. With over a decade of industry expertise, we operate as independent advisors, partnering with seven technically proficient telecom resellers to deliver tailored communication solutions. Our consultative approach begins with a comprehensive fact-finding process to understand client requirements, followed by rigorous evaluation of partner offerings to identify optimal system matches. We maintain singular accountability as clients' primary contact point, ensuring solutions align precisely with operational needs and budgetary constraints.Our commitment extends beyond implementation through dedicated after-sales support and technical assistance. By maintaining vendor neutrality, we guarantee unbiased recommendations focused solely on client benefit. Our team of eight like-minded consultants adheres to strict standards of professional conduct and technical excellence, delivering services that encompass hosted telephony, business broadband, call recording systems, and integrated communication platforms. This structured methodology has established us as trusted advisors in the UK telecoms sector.
Services
Hosted Phone Systems
Business Broadband
Call Recording
SIP Trunks
Ethernet First Mile
Details
- Year established: 2008
Highlights and features
- We provide independent telecoms advice with no vendor bias
- Our consultants have over 10 years' industry experience
- We maintain strict partner vetting for technical capability
- We offer nationwide service coverage across the UK
- We provide ongoing support beyond system implementation
Services
Hosted Phone Systems
Our hosted phone systems deliver scalable communication solutions through internet-based infrastructure. Businesses benefit from reduced hardware costs, flexible line management, and advanced features like call routing and voicemail-to-email. Implementation includes system selection, configuration, and ongoing support to ensure seamless operation for organisations of all sizes.
Business Broadband
High-speed broadband solutions provide reliable connectivity with unlimited data usage and nationwide coverage. Services include line installation, speed optimisation, and network security measures. Businesses receive dedicated support for maintaining continuous operations and managing data-intensive applications across multiple locations.
Call Recording
Comprehensive call recording systems capture and store business communications for compliance, training, and quality assurance purposes. Implementation covers system integration, data storage configuration, and access control management to maintain regulatory compliance while protecting sensitive information.
SIP Trunks
SIP trunking solutions enable businesses to utilise existing internet connections for voice communications. Services include capacity planning, network assessment, and integration with existing PBX systems to deliver cost-effective, scalable calling solutions with improved call quality and reliability.
Ethernet First Mile
Dedicated Ethernet First Mile connections offer symmetrical bandwidth and guaranteed service levels for businesses requiring consistent performance. Implementation includes site survey, line provisioning, and ongoing maintenance to support mission-critical applications and high-volume data transfers.
Questions
What telecoms services do you specialise in?
We specialise in hosted phone systems, business broadband, SIP trunks, call recording solutions, and Ethernet First Mile connectivity for UK businesses.
Are you independent telecoms consultants?
Yes, we operate as independent consultants with partnerships across multiple technical providers to ensure unbiased recommendations.
How do you determine the best solution for clients?
We conduct detailed fact-finding sessions to understand requirements before evaluating partner offerings to identify optimal system matches.
Do you provide nationwide service coverage?
Yes, we deliver telecoms solutions to businesses across the United Kingdom from our Manchester base.
What support do you offer after implementation?
We provide ongoing technical support and maintenance services to ensure continued system performance and reliability.
How long have you operated as consultants?
We established our independent consultancy in March 2008 following extensive industry experience since 1998.
