Business Details
46 Years
experience
Premium Coffee & Tea Shop in Surbiton
Established in 1980, Coffee Bay has cultivated a reputation as a trusted provider of premium coffee and tea products. Our expertise spans over four decades, during which we have perfected the art of roasting and sourcing beans ethically from global origins. With a dedicated roastery producing nearly 200 tonnes of coffee annually, we serve both individual customers and businesses, offering a comprehensive range of products including freshly roasted coffee, loose-leaf teas, and high-performance brewing equipment.Our commitment to quality is underscored by partnerships with leading brands and a skilled team of roasters and engineers, ensuring every product meets exacting standards. Transitioning to an Employee Ownership Trust in 2021 reflects our dedication to sustainable growth and customer-centric values. Whether through our retail shop in Surbiton or nationwide delivery, we strive to deliver exceptional coffee experiences backed by unrivalled expertise and service.
Services
Coffee Roasting
Tea Retail
Equipment Sales
Commercial Rentals
Barista Training
Subscription Service
Machine Servicing
Gift Sets
Wholesale Supply
Online Ordering
Details
- Year established: 1980
Highlights and features
- Over 40 years of expertise in coffee roasting and sourcing.
- Ethically sourced beans from global origins with transparency.
- Dedicated team of experienced roasters and equipment specialists.
- Flexible rental solutions for commercial coffee equipment available.
- Nationwide delivery with a 14-day satisfaction guarantee.
What people say
Best cappuccino ever
Knowledgeable staff
Fantastic beans
Great service
Perfect gift destination
Services
Coffee Roasting
Our in-house roastery crafts small-batch coffees daily using ethically sourced beans from sustainable farms worldwide. Each roast is meticulously monitored to ensure optimal flavour profiles, from rich espresso blends to single-origin specialities. Customers benefit from unparalleled freshness, with options for whole beans or custom-ground coffee tailored to their brewing method.
Equipment Sales
We supply commercial-grade coffee machines and grinders from renowned brands like Rocket Espresso and Mazzer, alongside home brewing equipment. Our products cater to both businesses and enthusiasts, with expert guidance available to ensure the right choice for every need. Regular servicing and maintenance packages are also offered to prolong equipment lifespan.
Commercial Rentals
Flexible rental solutions provide access to high-performance coffee equipment for cafes, restaurants, and events without upfront costs. Our portfolio includes espresso machines and grinders, supported by installation, servicing, and maintenance by our specialist team. This service ensures businesses maintain professional standards while managing operational budgets effectively.
Subscription Service
Our subscription model delivers curated coffee selections directly to customers monthly, with a 30% discount on recurring orders. Subscribers enjoy convenience, consistent quality, and the ability to explore new blends regularly. The service includes flexible options for coffee type, grind size, and delivery frequency tailored to individual preferences.
Barista Training
Professional development courses equip staff with advanced coffee-making techniques and equipment handling skills. Training covers espresso preparation, milk texturing, and brewing methods, delivered by certified instructors with industry experience. Businesses benefit from improved service quality and customer satisfaction through our hands-on, practical sessions.
People
John Green
Founder
John Green established Coffee Bay in 1980 after years of working in food service. His passion for coffee led to pioneering local roasting operations, growing the business into a national supplier while maintaining ethical sourcing practices.
Jason
Head Roaster
Jason brings over 25 years of expertise to our roastery, ensuring each batch meets exacting quality standards. His meticulous approach to bean selection and roasting profiles has cemented Coffee Bay's reputation for exceptional flavour and consistency.
Eric
Senior Roaster
With decades of experience, Eric oversees daily roasting operations, combining traditional techniques with modern innovation. His dedication to sustainable practices ensures our coffee maintains both quality and environmental responsibility across every production stage.
Questions
Do you offer coffee subscriptions?
Yes, our subscription service provides curated coffee selections delivered monthly with a 30% discount on recurring orders.
Can I buy equipment online?
Yes, our online store offers coffee machines, grinders, and accessories with nationwide delivery across the UK.
Are rental options available for businesses?
We provide flexible equipment rental solutions for cafes, restaurants, and events with servicing included.
How is your coffee ethically sourced?
We work directly with sustainable farms worldwide, ensuring fair wages and environmentally responsible growing practices for all beans.
Do you have a physical store?
Yes, visit our retail shop at 274 Ewell Road, Surbiton, for coffee tastings, equipment demonstrations, and expert advice.
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