Business Details
31 Years
experience
Emergency
services
Premium Elderly Care Homes in Castle Cary
Established in 1995, we are an award-winning care provider committed to creating dignified, person-centred living environments for older adults. Our homes combine luxury accommodation with professional care, reflecting our founder Cristina Bilas vision of respecting individual lifestyles while maintaining the highest standards of support. With over two decades of experience, weve built a reputation for excellence through our dedicated team of NVQ-qualified professionals and exceptional facilities. Our homes have received multiple industry accolades, including Outstanding Care ratings from the Care Quality Commission and regional care awards.We maintain a unique balance between formal care provision and homely comfort, enabling residents to maintain their independence while enjoying chef-prepared meals and tailored activities. Our leadership team brings extensive sector expertise, with our General Manager boasting eight years of regional management experience and our Lifestyle Manager being a highly commended care professional.
Services
Residential Care
Nursing Care
End-of-Life Care
Dementia Support
Lifestyle Activities
Details
- Year established: 1995
Highlights and features
- Award-winning care with 'Outstanding' CQC ratings
- 28+ years' experience in residential elderly care
- NVQ-qualified care teams with excellent staff-resident ratios
- Finalists in multiple regional and national care awards
- Luxury, individually styled homes with award-winning catering
Associations and certifications
- Care Quality Commission
What people say
Award-winning catering
Dedicated staff
Warm homely atmosphere
Excellent activity programmes
Outstanding care standards
Services
Residential Care
Our residential care provides round-the-clock support for older adults needing assistance with daily living. Residents benefit from en-suite bedrooms, 24-hour emergency call systems, and personalised care plans developed by qualified professionals. The service maintains a 1:4 staff-to-resident ratio during daytime hours, with two staff members on duty overnight to ensure immediate assistance when needed.
Nursing Care
Specialist nursing care is available for residents requiring clinical support. Our qualified nursing team works alongside GPs and healthcare professionals to manage complex medical needs while maintaining a homely environment. The service includes medication management, wound care, and chronic condition monitoring within our purpose-equipped facilities.
End-of-Life Care
We provide compassionate end-of-life care tailored to individual wishes. Our trained staff create peaceful environments respecting cultural and spiritual needs. This service includes pain management, emotional support for residents and families, and coordination with hospice services when appropriate, maintaining our award-winning standards.
Dementia Support
Our dementia support combines secure environments with specialist care approaches. Staff receive regular training in person-centred dementia care techniques. We implement individualised memory programmes using reminiscence therapy and sensory stimulation within specially designed activity spaces to maintain cognitive engagement.
Lifestyle Activities
Daily activities are tailored to residents' interests and abilities. Our programme includes gardening clubs, creative workshops, musical entertainment, and local outings. The service specifically designs reminiscence sessions and gentle exercise classes to enhance wellbeing while respecting residents' physical limitations and preferences.
People
Cristina Bila
Director and Proprietor
Founder of South Cary House with 28+ years' experience in elderly care. Implemented the company's vision of luxury, person-centred living environments. Holds strategic oversight for all homes' operations and quality standards.
Julia
General Manager
Regional Manager for eight years before becoming General Manager. Leads healthcare provision across the group with focus on enriching residents' lives through innovative care approaches and staff development programmes.
James
Care Manager
Experienced manager with expertise in creating compassionate care cultures. Leads the team at South Cary House, maintaining high care standards and staff development. Recognised in regional care awards for leadership excellence.
Donna
Head Chef
Award-winning chef responsible for nutritious, balanced menus meeting individual dietary needs. Shortlisted in Great British Care Awards for culinary excellence. Leads kitchen team in preparing meals that combine health and presentation.
Kirsty
Lifestyle Manager
Experienced care professional specialising in end-of-life care. Winner of South West Great British Care Award. Develops tailored activity programmes enhancing residents' quality of life through meaningful daily experiences.
Questions
What types of care do you provide at South Cary House?
We offer residential, nursing, and end-of-life care with specialist dementia support in our purpose-designed facilities.
Are pets allowed at the care home?
While we welcome visiting pets, permanent pet ownership requires discussion with our management team due to care regulations.
How do you involve families in resident care?
We maintain open communication channels and hold regular family meetings to ensure personalised care planning.
What dining options are available?
Residents choose between dining in their rooms, the formal dining area, or our sunroom with garden views.
What makes your home different from other care providers?
Our combination of luxury Georgian accommodation, award-winning catering, and person-centred care philosophy creates unique living environments.
