Empowering innovation, delivering excellence
Down Hall Hotel, Spa & Estate is one of England's most established country house hotels, located in Hatfield Heath, near Bishop's Stortford, on the border of Hertfordshire and Essex. Our hotel boasts a rich history dating back to the 11th century, with the present 19th-century Italianate mansion building offering a truly historic setting for our guests.
Luxury Accommodation
Our hotel features 98 individually designed bedrooms, each reflecting the grandeur, elegance, and character of this historic property. From our luxurious Master Suites to our Classic Rooms, every room is equipped with complimentary tea and coffee making facilities, iron and ironing board, and a laptop-sized safe. All bedrooms and public areas benefit from complimentary WiFi. We cater to families of all ages, making us a family-friendly hotel.
Dining Experiences
We offer a wide range of dining experiences at Down Hall Hotel, Spa & Estate. From traditional English Afternoon Tea in our historic lounge to modern English fare prepared with fresh ingredients from our own vegetable garden, our restaurant serves up delicious meals for our guests. Alternatively, our Fox Bar and Lounge provides a relaxing atmosphere for a casual drink or light meal.
Eden Spa & Wellness
Relax the body, soothe the soul, and lift the spirit during your stay at Down Hall in our luxury Eden Spa. Our spa offers a range of treatments, including massages, facials, and body wraps. Take time to wander our 110 acres of surrounding woodland, parkland, and landscaped gardens, or sample a rejuvenating wellness session.
Meetings and Events
Down Hall Hotel, Spa & Estate has fourteen private dining and meeting spaces, ranging from intimate boardrooms to larger function spaces for up to 200 guests. Our experienced events team will work closely with you to ensure your event, whether it's a wedding, conference, or private party, is tailored to your specific needs.
Weddings
Down Hall has an extraordinary history that can be traced back to the 11th century, making it an idyllic setting for your special day. Our luxurious wedding packages cater to both intimate and grand celebrations, with our dedicated wedding coordinator on hand to ensure every detail is meticulously planned.
About Us
Down Hall Hotel, Spa & Estate is a family-friendly hotel that welcomes children of all ages. With our rich history, luxurious interiors, and abundance of natural daylight, we offer an experience like no other. Take time to explore our 110 acres of surrounding woodland, parkland, and landscaped gardens, or sample a traditional English Afternoon Tea in our historic lounge.
Decor and Ambiance
The hotel's decor and ambiance received mixed reviews. Some guests praised the beautifully decorated rooms, modern bathroom, and stunning gardens. Others felt that the atmosphere was lacking, and that some areas, such as the tea room, could benefit from background music.
Food and Beverage
Guests had varying opinions about the food and beverage options. Some praised the delicious food, beautiful presentation, and generous portions. Others felt that the breakfast options were limited, and that the hotel could offer more luxurious touches. The afternoon tea received positive reviews, with guests enjoying the sandwiches, scones, and desserts.
Service
The service at the hotel received generally positive reviews. Guests praised the friendly, polite, and helpful staff, who went out of their way to accommodate dietary needs and ensure a pleasant stay.
Facilities and Amenities
The hotel's facilities and amenities received positive reviews. Guests enjoyed the spa, which offered a range of treatments, and the beautiful gardens, which were perfect for walks and relaxation. Some guests noted that the hotel's remote location made it difficult to access without a car.
Value for Money
Guests had mixed opinions about the value for money. Some felt that the hotel's luxurious surroundings and high-quality food justified the prices, while others felt that the prices were too high for the level of service and facilities provided.
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