Digital Telecom is a well-established telecoms company based in Gloucestershire, UK. With over 30 years of experience in the industry, we have established ourselves as a trusted partner for businesses across the region. Our expertise encompasses all aspects of telecommunications, from providing reliable phone systems and robust connectivity solutions to managing your network infrastructure and security.
Our Expertise
We offer a comprehensive range of services to meet the diverse communication needs of businesses:
1. Connectivity & Infrastructure
- Installation and maintenance of business phone systems
- Structured cabling & network troubleshooting
- Mobile phone services & data management
- Comprehensive network security solutions
2. Cloud & Hosted Services
- Voice over IP (VoIP) phone systems
- Hosted & managed network solutions
- Secure data storage & collaboration platforms
3. Cloud & Hosted Services
- Cloud-based call recording & analytics
- Automated business phone system management
- Integration with leading collaboration & productivity tools
4. Security & Monitoring
- IP CCTV systems design & installation
- Security camera maintenance & repair
- Remote monitoring & proactive troubleshooting
Client-Centric Approach
At Digital Telecom, we believe in building strong partnerships with our clients. We take the time to understand your unique business needs and goals to design solutions that are tailored to your specific requirements. Our dedicated team of engineers and consultants will work alongside you every step of the way, ensuring seamless implementation and ongoing success.
Trusted Partner in the Region
We take pride in our reputation for excellence and exceptional customer service. Our team of experienced professionals is committed to delivering:
- Transparency & communication: We provide clear and concise information about our services and pricing.
- Responsive support: We are prompt and responsive to your calls and inquiries.
- Quality & reliability: We use only the highest quality equipment and industry-leading practices to ensure the best possible experience.
Customer Service Praise
Alan Spencer from Digital Telecom has received high praise from clients such as Christianah Faola, Barbara Barker, and Debra Todd, who all rated their experience as 5 stars. Christianah described Alan as "great" and "very responsive and professional, " recommending him highly.
System Features Appreciation
Barbara highlighted the excellent customer service from Alan and the team, specifically appreciating the new telephone system installed. The feature that allows listening back to recorded calls was particularly useful to her. She highly recommends Digital Telecom for their services.
School Upgrade Success
Debra Todd mentioned the superb service from Digital Telecom, praising the team for completing a school-wide upgrade of their telephone system efficiently. The team demonstrated customer service at its best, ensuring value for money and understanding the customer's needs. Debra highly recommends Digital Telecom and considers the team to be true professionals.
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