Business Details
Your Trusted Jewellery & Watch Experts in Hailsham
Established as a family-run business on Hailsham High Street, we pride ourselves on offering a relaxed atmosphere and an extensive selection of modern and antique jewellery at competitive prices. Our expertise spans bespoke creations, jewellery repairs, watch servicing, and expert valuations, ensuring every customer receives tailored solutions for their unique needs. With decades of combined experience in the jewellery trade, our team combines traditional craftsmanship with modern techniques to restore, personalise, and protect precious items. We prioritise transparency through free, no-obligation estimates and guarantees on all work, demonstrating our commitment to trustworthiness. As a local business, we maintain deep ties to the Hailsham community, offering specialist services including hand engraving, ring resizing, and heritage watch restoration.Our dedication to quality is evident in our use of state-of-the-art tools for watch repairs and our meticulous attention to detail in every engraving or restoration project. We adhere to strict ethical standards, requiring identification for gold-buying transactions to ensure compliance with legal requirements. Our partnerships with industry organisations like The Guild of Valuers enhance our credibility in providing certified jewellery valuations. Customer satisfaction remains our priority, reflected in our flexible payment options for gold sales and our willingness to adjust services to individual requirements. By maintaining a physical store presence, we ensure accessibility for local clients while upholding the personal touch that distinguishes our service.
Services
Jewellery Sales
Watch Repairs
Engraving Services
Jewellery Valuations
Gold Buying
Ring Resizing
Watch Battery Replacement
Antique Restoration
Bespoke Design
Trophy Engraving
Highlights and features
- We offer over 30 years of combined experience in traditional jewellery craftsmanship
- Our team provides free, no-obligation estimates for all repair services
- We guarantee all repair work using state-of-the-art equipment and techniques
- We offer three engraving methods including traditional hand-craftsmanship for vintage pieces
- Our store maintains partnerships with The Guild of Valuers for certified appraisals
What people say
Expert craftsmanship
Competitive pricing
Knowledgeable staff
Exceptional repair work
Friendly service
Services
Jewellery Repairs
We specialise in comprehensive jewellery restoration including ring resizing, chain repairs, and antique piece preservation. Our experts work with all precious metals and stones, offering free estimates and guarantees. From re-clawing rings to pearl re-stringing, each repair maintains the item's integrity while ensuring wearable perfection for daily use or special occasions.
Watch Repairs
Our experienced watchmakers handle all brands from everyday timepieces to luxury models like Rolex. Services include full overhauls, glass replacements, and water-damage restoration. We provide free diagnostics and use specialist equipment to ensure precision. With options for battery replacement and strap adjustments, we maintain both functionality and aesthetics for treasured watches.
Engraving
Offering three distinct engraving techniques, we cater to diverse needs. Hand engraving preserves vintage pieces, machine engraving ensures precision for modern items, and traditional seal engraving creates family crest designs. Our specialists personalise jewellery, trophies, and gifts with bespoke messages, ensuring each creation holds unique sentimental value through meticulous craftsmanship.
Jewellery Valuations
We provide certified valuations for insurance purposes, including detailed written descriptions and photographic records. Our experts assess watches, diamonds, and heirlooms with professional accuracy. Regular valuation days in partnership with The Guild of Valuers offer convenient access to this essential service, ensuring proper protection for valuable possessions against loss or damage.
Gold Buying
As licensed gold buyers, we offer fair market prices for unwanted jewellery and bullion. We accept items from single earrings to complete collections, paying by cash, cheque, or BACS. Our transparent process includes free valuations with no obligation, ensuring customers receive competitive returns while adhering to strict identification requirements for all transactions.
Questions
What jewellery repair services do you offer?
We provide ring resizing, chain repairs, stone setting, pearl re-stringing, and full restoration for all precious metals and stones. Estimates are free with guarantees on all work completed.
Can you repair antique jewellery?
Yes, our specialists handle antique restoration using traditional techniques. We preserve historical integrity while ensuring structural soundness for heirloom pieces requiring careful attention.
Do you offer watch servicing for luxury brands?
Our watchmakers service all brands including Rolex and Cartier. We perform full overhauls, glass replacements, and water-damage restoration using specialist equipment for precision timekeeping.
How does your engraving service work?
We offer hand engraving for vintage items, machine engraving for precision work, and traditional seal engraving for family crests. Our experts advise on the best method for your specific item and requirements.
What identification is needed for gold sales?
We require valid photographic ID and proof of address for all gold transactions to comply with legal regulations and ensure responsible purchasing practices.
Are your jewellery valuations insurance-approved?
Yes, we provide detailed written valuations with photographs and descriptions, accepted by insurance providers. Our partnership with The Guild of Valuers ensures professional standards for all appraisals.
