Business Details
37 Years
experience
Emergency
services
Your Trusted IT Partner in Oxford
Established in 1989, CIS has built a reputation as a leading managed IT service provider with national coverage across the UK. Our 35-year expertise spans cutting-edge cloud solutions, robust cybersecurity protection, advanced communications infrastructure, and comprehensive IT support services. We specialise in tailoring technology strategies to align with business objectives, delivering measurable improvements in operational efficiency. With a proven track record of completing 34,000 tickets at a 99.8% resolution rate, our team of certified experts provides 24/7 monitoring and rapid response capabilities.Our commitment to excellence is demonstrated through our 4.83/5.00 average survey score and 96.6% customer retention rate. We maintain strict compliance with industry standards while offering flexible subscription-based models that scale with business needs. Our approach combines proactive maintenance with strategic planning to ensure business continuity and IT alignment with evolving commercial goals.
Services
Cloud Solutions
Cyber Security Services
Communications Systems
IT Support
Backup & Recovery
Details
- Year established: 1989
Highlights and features
- 35 years of proven expertise in IT solutions
- 99.8% ticket resolution rate across 34,000 cases
- 24/7 proactive monitoring and rapid response support
- Tailored cloud solutions with flexible subscription models
- Certified experts delivering strategic IT planning
What people say
Prompt professional service
Second to none support
Outstanding day-to-day system management
Competitive costing
Excellent dedicated account management
Services
Cloud Solutions
Our cloud solutions provide scalable infrastructure with private cloud architecture tailored to specific organisational needs. These services offer secure data management through closed network environments with enhanced control benefits. Subscription-based models ensure businesses only pay for required services while maintaining flexibility to scale operations. Microsoft 365 integration and Infrastructure as a Service (IaaS) options support modern remote working requirements while maintaining enterprise-grade security standards.
Cyber Security Services
Comprehensive cybersecurity protection covering vulnerability management, penetration testing, and security awareness training. Our services include continuous monitoring, email security systems, and multi-factor authentication solutions. We implement advanced encryption and mobile device management protocols to protect against evolving cyber threats. Regular security assessments help organisations maintain compliance and mitigate risks associated with data breaches.
Communications Systems
Customised communication solutions encompassing VoIP systems, broadband connectivity, and hosted telephony services. Our specialists design redundant internet infrastructure and Microsoft 365 hosted email platforms to ensure business continuity. Cloud-based VoIP solutions enable seamless connectivity across multiple locations while maintaining enterprise-grade reliability and scalability for growing organisations.
IT Support
24/7 managed IT support with 99.8% resolution rate across 34,000 completed tickets. Services include remote system monitoring, rapid issue resolution, and outsourced IT department solutions. Our engineers provide both reactive support and proactive maintenance while offering strategic consultancy to align IT infrastructure with business objectives through tailored service agreements.
Backup & Recovery
Comprehensive backup solutions featuring onsite and offsite storage with guaranteed fast recovery times. Private cloud infrastructure ensures data security while regular testing maintains compliance standards. Our services protect against ransomware threats and accidental data loss through automated recovery systems that maintain business continuity during critical incidents.
People
Matthew Grantham
Managing Director
Leading CIS's strategic direction with extensive experience in managed IT services and technology innovation across diverse business sectors.
Daniel Hadland
Technology & Innovation Director
Driving technological advancements with specialist knowledge in emerging IT solutions and cybersecurity developments across enterprise environments.
Nick Shaw
Head of Sales
Managing client relationships with focus on delivering tailored IT solutions that align with specific business requirements and growth objectives.
Tony Pemberton
Head of Cyber
Specialising in comprehensive cybersecurity strategies with expertise in threat mitigation and data protection compliance frameworks.
Gabriella Procaccini
HR & Operations Manager
Overseeing human resources and operational efficiency with focus on maintaining high service standards and team development.
Questions
What IT services does CIS offer?
We provide cloud solutions, cybersecurity services, communications systems, IT support, and backup & recovery solutions tailored to business needs.
How does CIS ensure data security?
Through continuous vulnerability management, encryption services, multi-factor authentication, and regular security assessments conducted by certified experts.
Do you offer 24/7 IT support?
Yes, we provide 24/7 monitoring, rapid response support, and remote system management across the UK with 99.8% ticket resolution rate.
Can CIS help with cloud migration?
Our private cloud solutions include secure migration services with tailored infrastructure design and ongoing management support for seamless transition.
What industries do you support?
We serve diverse sectors including legal, accountancy, manufacturing, and professional services with customised IT solutions.
How are services priced?
Subscription-based models with flexible plans that scale with business needs, ensuring cost-effective solutions without hidden fees.
