Your Health in Safe Hands
Here at Strathpeffer Medical Practice, we are dedicated to providing high-quality healthcare services to our patients in a friendly and personal environment. Our team of experienced clinicians, nurses, and administrative staff work together to ensure that our patients receive the best possible care. We understand the importance of discretion and confidentiality, and we guarantee that your welfare is safe, secure, and in good hands.
Our Services
We offer a wide range of healthcare services, including routine appointments, video consultations, and home visits. Our clinicians are trained to provide expert medical advice and treatment for various health conditions. We also provide a range of clinics and services, including vaccinations, bowel cancer screening, and non-NHS services. Additionally, we have an in-house physiotherapy and podiatry department, and we offer self-referral forms for patients who require these services.
Prescriptions and Medication
We understand the importance of timely and efficient prescription processing. Our team works hard to ensure that prescription requests are processed within 2 working days. We also provide online prescription ordering services for registered users, and we encourage patients to order their prescriptions in plenty of time to avoid running out of medication.
Patient Information
We believe that patient education is essential for effective healthcare. Our website provides a wealth of information on various health issues, along with links to other relevant medical organisations. We also provide patients with information on their rights and responsibilities, and we encourage them to take an active role in their healthcare.
Practice Policies
We are committed to providing excellent healthcare services, and we have policies in place to ensure that our patients receive the best possible care. We have policies on emergency care, depression assessment, and duty of candour, among others. We also have a complaints and feedback system in place, and we welcome patient feedback to help us improve our services.
News and Updates
We keep our patients informed about the latest news and updates from the practice. We post regular news articles on our website, including information on public holidays, new services, and important health updates. We also encourage patients to sign up to receive text messages and to update their details online.
Patient Feedback
The feedback on the medical practice varies significantly. One patient, Rachel Campbell, had a poor experience, rating it 1 star. She felt rushed during her appointment and was not given sufficient time to discuss her various health issues. In contrast, patients Kiz Cat and Julie Cleghorn had positive experiences, rating the practice 5 stars each. They praised the staff's professionalism and care, with Julie specifically highlighting the exceptional care provided by Doctor Andy Sharp.
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