Business Details
Emergency
services
Your Trusted GP Practice in Stoke-on-Trent
Milehouse Medical Practice is a dedicated healthcare provider serving patients in the Milehouse area. Our team of experienced doctors, nurses, and healthcare professionals is committed to delivering high-quality, patient-centred care. We prioritise accessibility through innovative online services, including appointment booking, repeat prescription requests, and health record access. As part of the NHS network, we collaborate with local and national healthcare providers to ensure comprehensive care for our community. Our practice website serves as a valuable resource for health information, service updates, and patient feedback. With a focus on continuous improvement, we actively incorporate patient suggestions to enhance our services.Our staff undergo regular training to maintain clinical excellence, and we adhere to strict confidentiality and data protection standards. We offer extended access appointments at partner locations and work closely with specialists in pharmacy, physiotherapy, and mental health. Our facilities are fully accessible, with provisions for patients requiring additional support. Through partnerships with NHS 111 and local emergency services, we ensure seamless care continuity. We maintain transparent communication about service changes and operational updates to keep patients informed.
Services
GP Consultations
Vaccinations
Chronic Condition Management
Home Visits
Online Prescriptions
Minor Surgery
Travel Vaccinations
Maternity Services
Test Results Access
Mental Health Support
Highlights and features
- We provide access to online appointment booking and prescription management systems
- Our practice offers extended access appointments at partner healthcare locations
- We maintain full accessibility for wheelchair users with disability-friendly facilities
- Our staff participate in regular clinical training and medical student education programmes
- We operate under strict NHS confidentiality and data protection standards
Associations and certifications
- Care Quality Commission
What people say
Dedicated staff
Accessible online services
Prompt care
Comprehensive resources
Professional team
Services
GP Consultations
We offer face-to-face, telephone and video consultations with qualified general practitioners. Our services include diagnosis, treatment planning, and ongoing health management. Patients can book appointments through our online system or by contacting the practice directly.
Vaccinations
Our practice provides routine and travel vaccinations, including flu, pneumonia, and shingles jabs. We follow NHS immunisation schedules for children and offer catch-up programmes. Our staff provide pre-vaccination assessments and post-vaccination advice.
Chronic Condition Management
We support patients with ongoing health conditions like diabetes, hypertension, and asthma. Our services include regular reviews, medication management, and lifestyle advice. We coordinate care with specialist services and provide patient education resources.
Online Prescriptions
Patients can request repeat prescriptions through our online portal. We use the Electronic Prescription Service for efficient pharmacy processing. Our system includes medication reviews and safety checks to ensure appropriate prescribing.
Home Visits
We provide home visits for patients unable to attend the surgery. Requests must be made before 10am for same-day visits. Our clinicians assess whether a home visit is clinically necessary and appropriate for patient care.
People
Dr LM Hussain
General Practitioner
Experienced GP with extensive clinical expertise in primary care. Leads medical team in delivering comprehensive patient services. Committed to medical education and practice development.
Christine Mason
Practice Manager
Oversees practice operations and staff management. Handles patient complaints and coordinates service improvements. Ensures compliance with NHS regulations and quality standards.
Questions
What services does Milehouse Medical Practice offer?
We provide GP consultations, vaccinations, chronic disease management, home visits, and minor surgery. Our online services include appointment booking and prescription requests.
How can I book an appointment?
Book through our online system, contact the practice directly, or use NHS 111 out-of-hours. Some appointments available at partner locations.
What should I do in a medical emergency?
Dial 999 for life-threatening emergencies. For non-urgent out-of-hours care, contact NHS 111 via phone or our website.
How do I order repeat prescriptions?
Use our online portal, call between 12-2pm (Mon-Fri), or submit written requests via our mailbox. Prescriptions processed electronically to your nominated pharmacy.
Is the practice accessible for disabled patients?
Yes, our facility is fully wheelchair accessible with disability-friendly toilets. A lift is available for first-floor appointments.
Can I access my medical records online?
Registered patients can view parts of their health records, including test results and medication history, through our secure online portal.
