Business Details
28 Years
experience
Emergency
services
Your Trusted IT Partner in Taunton
Established in 1998 by Geoff Brown, Netknow has built a reputation for delivering tailored IT solutions to small businesses across Taunton, Somerset, and Devon. With over 30 years of industry experience, our founder has designed and maintained complex computer networks and security systems for global clients. We specialise in understanding the unique technology challenges faced by small enterprises, offering comprehensive support from system implementation to ongoing technical assistance. Our approach combines on-site visits with remote monitoring to ensure businesses maintain optimal IT performance. We provide expertise in network security, cloud computing, and business productivity tools, helping clients leverage technology to gain competitive advantages.Our long-standing relationships with local clients, including law firms, accountants, and dental practices, demonstrate our commitment to reliable, client-focused service. We offer responsive support through phone assistance, remote help, and on-site visits, ensuring minimal disruption to business operations. Our services include broadband configuration, data backup solutions, and cybersecurity measures tailored to small business needs. We project-manage technology implementations from small software packages to complete network overhauls. With a focus on practical, cost-effective solutions, we enable businesses to concentrate on their core operations while we handle their IT requirements.
Services
IT Consultancy
Network Security
Cloud Computing
Web Design
Remote Support
Data Backup
Cybersecurity
System Upgrades
Broadband Setup
Technical Support
Details
- Year established: 1998
Highlights and features
- 30+ years of industry experience with global expertise
- Specialised support for small business technology challenges
- Comprehensive IT solutions from network security to cloud computing
- Responsive local support with on-site and remote assistance
- Proven track record with established local business relationships
What people say
Great help
Always help
Responsive support
Technical expertise
Business understanding
Services
IT Consultancy
We provide expert guidance on business IT infrastructure, helping companies implement effective technology solutions. Our consultants assess your specific needs and recommend appropriate systems. With 30 years of industry experience, we deliver practical advice that aligns with business objectives while ensuring technical reliability.
Network Security
Our cybersecurity solutions protect business networks from threats through firewalls and anti-virus systems. We implement virtual private networks and security protocols tailored to small business requirements. Our approach combines industry-standard technologies with customised protection strategies to safeguard sensitive business data.
Cloud Computing
We offer Microsoft Office 365 and cloud-based solutions for business productivity. Our implementation includes secure data storage and collaborative tools that enhance workplace efficiency. We ensure seamless integration with existing systems while maintaining robust security measures for cloud-based operations.
Web Design
Our bespoke website design services include development and ongoing maintenance. We create professional online presences with search engine optimisation and pay-per-click advertising options. Our solutions incorporate domain registration and hosting services to support comprehensive digital marketing strategies.
Remote Support
We provide immediate assistance through remote access and phone support. Our team resolves technical issues promptly while minimising business disruption. This service includes system diagnostics and software troubleshooting delivered by experienced professionals with global industry expertise.
People
Geoff Brown
Founder
Networking and computer security expert with 30+ years' experience. Designed systems for global clients and understands small business technology challenges. Established Netknow in 1998 to provide practical IT solutions for local businesses.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT consultancy, network security solutions, cloud computing services, web design, and technical support tailored specifically for small businesses.
Do you offer emergency IT support?
Yes, we provide responsive emergency support through our phone assistance service to address urgent technical issues.
Which areas do you serve?
We primarily serve businesses in Taunton, Somerset, and Devon, offering both on-site and remote technical support.
What experience do you have with business IT systems?
Our founder has 30+ years' experience designing complex networks for global clients and established Netknow in 1998 to support small businesses.
Do you offer ongoing IT maintenance contracts?
Yes, we provide support agreements with remote monitoring and regular system maintenance to ensure continuous IT performance.
