Business Details
50+ Years
experience
Emergency
services
Premium Coffee and Tea Roasters in Rochester Since 1929
Herbert and Ward have been roasting exquisite coffees and importing fine teas since 1929, combining a century of heritage with modern innovation. Our family-run business, established by founders who met in India in 1920, has evolved into one of the UK's leading coffee roasters and tea merchants, serving wholesale and retail markets nationwide. We operate a state-of-the-art 0-emission roastery, producing up to 8 tonnes of coffee daily while maintaining traditional drum-roasting techniques to ensure exceptional flavour profiles. Our expertise extends to supplying bespoke coffee solutions, including private-label services, barista training, and equipment support, to hospitality businesses, independent cafes, and households.With nearly 100 years of industry experience, we prioritise sustainability, quality assurance, and customer-centric service, offering 24-hour stock availability and immediate technical support. Our commitment to excellence is reflected in our partnerships with global suppliers and our ability to accommodate custom orders for light, medium, or dark roast preferences. As a trusted partner to businesses across the UK, we combine generational knowledge with cutting-edge practices to deliver products that consistently exceed expectations.
Services
Coffee Roasting
Tea Merchandising
Wholesale Supply
Barista Training
Private Label Services
Equipment Sales
Syrup Distribution
Beverage Solutions
Home Brewing Kits
24-Hour Delivery
Details
- Year established: 1929
Highlights and features
- We have nearly 100 years of expertise in coffee roasting and tea merchandising.
- Our 0-emission roastery combines sustainability with traditional drum-roasting techniques.
- We offer immediate technical support and 24-hour stock availability.
- Our private-label service helps businesses launch custom coffee brands.
- We provide certified barista training and equipment maintenance services.
What people say
Exquisite coffees
Immediate support
Expert barista training
Sustainable practices
Reliable delivery
Services
Coffee Roasting
We roast Arabica and blended coffees using traditional drum methods, offering light, medium, or dark profiles. Our 0-emission facility produces up to 8 tonnes daily, serving wholesale and retail clients. Customers benefit from customisable roast specifications and consistent quality.
Barista Training
Certified barista courses cover espresso techniques, latte art, and equipment maintenance. Designed for hospitality businesses, our training enhances service standards and customer satisfaction through hands-on expertise.
Private Label Services
We enable businesses to launch custom coffee brands with tailored blends, packaging design, and marketing support. This service includes retail-ready solutions for entrepreneurs and existing brands.
Tea Merchandising
We supply loose-leaf and pyramid teabags, including black, green, herbal, and flavoured varieties. Our range caters to commercial and domestic needs, with quality assurance from source to delivery.
Equipment Sales
We sell and service commercial espresso machines, grinders, and brewing equipment. Our support includes maintenance contracts and emergency repairs to ensure operational continuity for businesses.
People
Nigel Miller
Director
Third-generation leader with decades of industry experience, overseeing operations and maintaining the company's heritage of quality and customer care.
Carol
Customer Service Manager
Key contact for client support, known for her dedication and problem-solving approach in assisting wholesale and retail customers.
Questions
When was Herbert and Ward established?
Herbert and Ward was founded in 1929 by partners who met in India in 1920, building a legacy in coffee and tea.
Do you offer wholesale services?
Yes, we supply coffee, tea, and equipment to hospitality businesses, retailers, and distributors nationwide.
What sustainability initiatives do you have?
Our 0-emission roastery and traditional drum-roasting methods ensure eco-friendly production without compromising quality.
Can I launch a private-label coffee brand?
Yes, our private-label service includes custom blends, packaging design, and marketing support for new or existing brands.
Do you provide barista training?
Yes, we offer certified barista courses covering espresso techniques, latte art, and equipment maintenance for businesses.
What areas do you serve?
We deliver nationwide across the UK and support international markets through wholesale partnerships.
