Business Details
44 Years
experience
Premium Tea and Coffee Specialists in Pluckley, Kent
Established in 1982, our company embodies a rich heritage of tea and coffee expertise spanning four generations. Founded by the Smith family upon their return from India, we specialise in importing, packaging, and wholesaling over 1,000 tea varieties and 80 coffee types. Our commitment to quality is evident in our bespoke blending service and fresh-to-order packing, ensuring every product meets exacting standards. Based in Pluckley, Kent, we serve retailers, caterers, and private clients across the UK, Europe, and internationally.Our family legacy, rooted in Assam's tea plantations since 1928, informs our dedication to ethical sourcing and customer satisfaction. With a team of 15 local employees, we combine traditional craftsmanship with modern convenience through our online shop and factory store. Our flagship blends, Pluckley Tea and Sussex Tea, reflect regional water profiles, while our award-winning service remains rooted in personal care and community support.
Services
Loose Leaf Tea
Coffee Beans
Gift Packs
Hot Chocolate
Wholesale Supply
Details
- Year established: 1982
Highlights and features
- Four generations of tea and coffee expertise since 1928
- Over 1,000 tea varieties and 80 coffee types available
- Bespoke blending service for custom tea and coffee creations
- Fresh-packed orders with same-day dispatch before 3pm
- Family-owned business supporting local Kent communities
Services
Loose Leaf Tea
Our loose leaf tea collection features over 1,000 varieties sourced globally, including rare and specialty blends. Each tea is packed fresh to order, preserving optimal flavour and aroma. Customers benefit from expert guidance on brewing techniques and seasonal recommendations.
Coffee Beans
We offer 80+ single-origin and blended coffee varieties, roasted to perfection. Our selection includes ethically sourced beans from Africa, Asia, and the Americas. Custom grind options and brewing advice ensure perfect results for every customer.
Gift Packs
Curated gift sets for every occasion feature premium teas, coffees, and hot chocolates. Includes seasonal collections and bespoke options with branded caddies. Ideal for corporate gifts or personal celebrations, with gift vouchers available.
Hot Chocolate
Nine luxury hot chocolate varieties include classic, white, and mint flavours. Made with premium cocoa and natural ingredients, these indulgent drinks cater to both traditionalists and adventurous palates seeking unique taste experiences.
Wholesale Supply
Trade accounts offer bulk purchasing discounts for retailers and caterers. Includes marketing support, point-of-sale materials, and exclusive product access. Serves independent shops, hotels, and hospitality businesses nationwide with reliable delivery.
Questions
Do you offer international shipping for tea and coffee orders?
Yes, we provide international shipping options for all our products, with delivery available across Europe and to select global destinations.
Can I create a custom tea or coffee blend?
Our bespoke blending service allows customers to create unique tea or coffee blends tailored to their specific taste preferences and requirements.
What payment methods do you accept for online orders?
We accept major credit/debit cards and PayPal for online purchases through our secure payment gateway.
Are your tea and coffee products ethically sourced?
We prioritise ethical sourcing practices and work with suppliers who maintain fair trade principles and sustainable production methods.
Do you have a physical store for in-person purchases?
Yes, we operate a factory shop at our Pivington Mill premises in Pluckley, Kent, offering direct purchases of our full product range.
