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TJ Warehouse is a 2nd generation "Family business with Family values" trading since 1966 in the historic seaside town of Carrickfergus outside Belfast. We have been here in our Albert Road in Carrickfergus shop since 1982, and we are proud to have been serving the community for over 50 years. Our family-run business has been built on strong values of quality, customer service, and community involvement.
Our Services
At TJ Warehouse, we offer a wide range of services to meet all your bed and bedroom furniture needs. We are proud stockists of leading brands such as silentsleep, durabeds, easy rest, vogue beds, and Silentnight. Our extensive product range includes mattresses, divan beds, divan bases, and headboards, all of which are National Bed Federation approved. We also supply and fit carpets and vinyls in and around the Carrickfergus area, providing a free measuring and planning service to ensure a perfect fit.
Our Commitment to Quality
At TJ Warehouse, we are committed to providing only the highest quality products at a great price. We buy only from British and Irish suppliers, and we regularly visit and meet with our suppliers in their factories to ensure that our products meet the highest standards. We are proud to be one of the original independent Northern Ireland retailers in our field to go online, and we are dedicated to providing exceptional customer service and support.
Our Story
TJ Warehouse was founded in 1966 by Tony Senior and Jane, and it has remained a family-run business to this day. Tony took over the reins in 2007, and his wife Ciara joined the business in 2012. Together, they have driven the business forward, ensuring that TJ Warehouse remains at the forefront of the bed and bedroom furniture industry in Northern Ireland. We are proud of our heritage and our commitment to our customers, and we look forward to serving the community for many years to come.
Our Promise
At TJ Warehouse, we promise to provide our customers with the best possible products and services at a great price. We are committed to exceptional customer service, and we strive to ensure that every customer has a positive experience when dealing with us. Whether you're looking for a new mattress, a stylish divan bed, or a luxurious headboard, we have everything you need to create the perfect bedroom.
Customer Reviews for TJ Warehouse Direct
Summary of Reviews:
The customer reviews for TJ Warehouse Direct showcase a positive experience for the majority of customers. Most reviews praise the wide range of products, friendly service, fast delivery, and competitive pricing offered by the company. A few customers have expressed dissatisfaction, primarily due to delays in delivery and issues with customer service.
Positive Feedback:
The majority of customers have had a positive experience with TJ Warehouse Direct. Key highlights include:
- Wide range of products, including mattresses, beds, and flooring options.
- Friendly and knowledgeable staff, particularly Ciara, who was often mentioned for her excellent customer service.
- Fast and free delivery, with some customers receiving their orders within a day.
- Competitive pricing, with customers often finding better deals than at larger stores.
- A family-run business with a focus on providing excellent service and value for money.
Negative Feedback:
A small number of customers have expressed dissatisfaction with their experience at TJ Warehouse Direct. Key issues include:
- Delays in delivery, with one customer experiencing a delay of over a month.
- Issues with customer service, including difficulties in getting a refund or compensation for delays.
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