Transforming pieces of the past into beautiful objects of the present
PhoneCarePlus was established in 2014 with the aim of making life easier for our customers. We understand the importance of always being connected in today's world, and we strive to ensure that should your device break, it can be repaired at your utmost convenience with as little downtime as possible. Our reliance on technology increases constantly, and being left without it can cause numerous issues for people, from affecting everyday life to impacting businesses, staff members, and other commitments.
At PhoneCarePlus, we value our customers and their devices. Our skilled technicians treat every device with great precision and care, ensuring that the quality of the repair does not compromise the fast and convenient service we offer. We proudly serve local businesses, corporate companies, schools, and individuals, providing a wide range of repair services for a variety of mobile and tablet devices.
Our Services
We offer a comprehensive suite of repair services for mobile and tablet devices, catering to a wide range of devices and issues. Our services include:
- Apple Repairs: Our team is skilled in repairing Apple devices, offering a variety of mobile and tablet repair options every day.
- Samsung Repairs: We provide expert repair services for Samsung devices, helping you fix the device and get back to using it as soon as possible.
- Nokia / Microsoft Repairs: We cater to Nokia and Microsoft devices, providing a variety of mobile and tablet repair options every day.
- Sony Repairs: Our technicians are experienced in repairing Sony devices, helping you fix the device quickly and efficiently.
Quick and Easy Repair Process
When your device breaks, we understand that you want a quick and easy solution. That's why we've streamlined our repair process to make it as straightforward as possible:
1. Order and Pay Online: Place your order and pay for your repair on our secure online store. We aim for a 24-hour turnaround on the repair itself once we receive your device.
2. Send Your Device: Follow our shipping instructions to send your device to us.
3. Arrange a Local Repair: We offer onsite repair services in Northamptonshire, allowing you to repair your device at your office, home, or any convenient location. Note: Tablets are not included in call-out repairs as they require greater time and parts.
4. Onsite Repairs: Our technicians can repair your device at your location, generally taking less than an hour.
Repair Warranty
At PhoneCarePlus, we stand behind the quality of our repairs. We offer a 12-month warranty on all repairs, giving you peace of mind and reassurance in the unlikely event of a fault with your repair.
Outstanding Service and Quality
The reviews all praise the exceptional service and quality provided by the repair centre. The staff, particularly Aaron, are highlighted for their professionalism, honesty, and friendly approach. The repairs are consistently completed quickly, with several customers mentioning turnaround times of under 24 hours. The centre's ability to fix a range of devices, including iPads, iPhones, and phone screens, is also commended.
Communication and Value
Good communication is a key aspect of the service, with customers appreciating the prompt responses and updates provided throughout the repair process. The prices are also considered to be reasonable, with several customers mentioning the great value for money. The centre's willingness to offer advice and guidance is also praised, with one customer describing it as a "specialist in mobile phone and tablet repairs."
Exceptions to the Rule
However, one review stands out as a negative exception. Dean Richmond had a poor experience, citing issues with the repair, including missing screws and damage to the motherboard, which were not acknowledged by the centre. This customer advises others to "avoid" the centre, which is an unusual warning amidst the overwhelmingly positive reviews.
Overall Impressions
Despite the one negative review, the majority of customers have had excellent experiences with the centre. They appreciate the prompt service, good communication, and reasonable prices, which have resulted in a largely five-star review ratings.
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