Your Trusted Partner in the Mobile Phone Ecosystem
MobileBitz stands as a leading UK operator, specializing in the seamless buying, selling, and repair of mobile devices. With over two decades of experience and a network of over 60 locations across the UK, we have become a trusted source for discerning customers seeking quality and convenience.
Our Vision
Our vision is to empower our customers through innovative technology and exceptional service, making MobileBitz the destination of choice for all mobile phone-related needs.
1. Buying
- Discover a vast selection of new and pre-owned mobile phones to suit your budget and preferences.
- Benefit from a seamless buying experience with competitive prices and personalized guidance.
2. Selling
- Get the best possible value for your used mobile phone with our transparent and reliable selling process.
- Our skilled evaluators ensure fair and competitive offers for your device.
3. Repairing
- Restore your broken or malfunctioning phone to its pristine condition with our professional repairs.
- Our experienced technicians handle a wide range of issues, from screen replacements to battery replacements.
The MobileBitz Advantage
- Expert Knowledge: Benefit from the guidance of our team of experienced professionals who stay updated with the latest industry trends and technology.
- Extensive Network: With our numerous stores across the UK, accessibility and convenience are guaranteed.
- Quality Assurance: We prioritize quality by using genuine parts and employing skilled technicians for every repair.
- Customer-Centric Approach: Your needs and satisfaction are at the heart of everything we do.
Embracing Sustainability
MobileBitz is committed to responsible environmental practices and sustainability. We actively explore opportunities to reduce our ecological footprint and contribute to a greener future.
Customer Service Issues
A number of reviewers have expressed disappointment with the customer service they received at Mobile Bitz. Some were left waiting for long periods of time, only to be told that the repair was not possible due to a lack of parts. Others were not notified prior to their scheduled appointment, and were left feeling frustrated and disrespected.
Product Quality and Replacement
Some reviewers reported that the repairs they received were of poor quality, with screens cracking or becoming damaged beyond repair. In some cases, the repairs caused more problems than the original issue, with reviewers reporting that the screens were faulty or did not work properly.
Refunds and Resolution
Many reviewers expressed frustration with the lack of refunds offered by Mobile Bitz, with some being denied refunds despite repeat visits and numerous phone calls. The company's refusal to offer refunds or provide fair resolutions to customers' issues has led to a number of negative reviews.
Be the first to review Mobile Bitz.
Write a Review
