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Transforming Bathrooms, Transforming Lives

Newbury Manor Nursing Home is a purpose-built care home situated in Newbury Lane, Oldbury, offering superior residential and nursing care services to our residents. Our home is designed to provide a relaxed, homely, and secure environment that promotes the well-being and comfort of our residents. We pride ourselves on our person-centered care plans, tailored to meet the specific needs of each individual, ensuring they receive the highest quality care and support.

Our Services

We offer a wide range of services designed to cater to the needs of our residents, including residential care, nursing care, and dementia care. Our dedicated team of staff are committed to providing exceptional care and support, enabling our residents to maintain their independence, health, and well-being. Our services include:

  • High-quality accommodation, with en-suite facilities and fully furnished rooms to an exceptionally high standard
  • Nutritious and delicious meals, catering to individual dietary needs and preferences
  • A range of activities and social events, designed to promote social interaction and mental stimulation
  • Personal care and support, tailored to meet the specific needs of each individual
  • Access to local transport services and amenities, including Oldbury shopping centre and excellent transport links

Our Philosophy of Care

At Newbury Manor Nursing Home, our philosophy of care is simple: to provide a relaxed, homely, and secure environment that promotes the well-being and comfort of our residents. We believe that every individual deserves to be treated with dignity and respect, and we strive to provide a person-centered approach to care that meets the unique needs and preferences of each resident.

Our Team

Our staff are the foundation of our home, and we are proud to have a team of dedicated, innovative, and enthusiastic individuals who are committed to providing exceptional care and support to our residents. Our staff are trained to the highest standards, and we invest heavily in their ongoing development and training to ensure they are equipped to meet the changing needs of our residents.

Why Choose Newbury Manor Nursing Home?

At Newbury Manor Nursing Home, we understand that choosing the right care home can be a difficult decision for you and your family. That's why we invite you to come and meet us, and experience the warm and welcoming atmosphere of our home for yourself. Our team are always happy to answer any questions you may have, and we look forward to welcoming you to our community.

Reviews
Positive: Excellent staff, welcoming atmosphere, high standard of care.
Negative: Poor care from night staff, lack of compassion, inadequate training, issues with medication management.

Summary of Newbury Manor Care Home Reviews

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Introduction

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Newbury Manor Care Home is a facility that provides care and support to its residents. The reviews provided are from various family members and residents who have experienced the services offered by Newbury Manor.

Positive Feedback

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Newbury Manor has received praise for its management and staff, who are described as marvellous, welcoming, supportive, kind, and caring. The staff are said to go the extra mile and provide a high standard of care. The home is also commended for its family-like atmosphere and well-trained staff.

The care home has been recommended by some reviewers for its excellent service, and the staff are appreciated for their hard work and dedication.

Negative Feedback

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However, not all experiences have been positive. Some reviewers have reported poor care from night staff, lack of compassion, and issues with communication. One reviewer mentioned that their loved one was not properly cared for, and they would not recommend the home to others.

Other concerns include inadequate training of staff, lack of personal care for residents, and issues with medication management. A few reviewers have also reported that their loved ones developed health problems during their stay, which they believe was due to the poor care provided.

Recommendation

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Based on the mixed feedback, it is clear that Newbury Manor Care Home has both strengths and weaknesses. While the staff and management have been praised for their dedication and care, there are concerns regarding the quality of care provided, especially during the night and in terms of personal care and medication management.

It is recommended that the care home addresses these concerns by providing additional training to staff and ensuring that all residents receive the high standard of care they deserve.

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