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Business Details
Residential & Dementia Care Home in Bidford-on-Avon
At Waterloo Care, we provide compassionate residential care rooted in decades of experience in elderly care. Founded by Mark and Debra, our family-owned business prioritises creating a home-like environment where dignity, respect, and quality of life are central. Our team is selected for their compassion and dedication, ensuring residents receive tailored support while maintaining independence. We operate on core values of kindness, integrity, and transparency, with an open-door policy for families. Residents benefit from 24/7 professional care, nutritious meals, and engaging activities designed to enrich daily life.

Our facilities include secure, comfortable living spaces and beautiful gardens that promote well-being. Regular health professional visits and a complimentary overnight stay option help families make informed decisions. We specialise in dementia care, offering personalised approaches to meet individual needs. Located in Bidford-on-Avon, we serve residents across Warwickshire and surrounding areas. Our commitment to excellence has made us a trusted choice for families seeking reliable, person-centred care.
Services
Residential Care Dementia Care Respite Care Personalised Care Plans Health Professional Visits
Highlights and features
  • We are a family-owned care home with decades of experience in elderly residential care.
  • Our staff provide 24/7 professional care rooted in compassion and dedication.
  • We offer a complimentary overnight stay to help families assess suitability.
  • Residents enjoy nutritious meals, engaging activities, and secure garden spaces.
  • Our open-door policy ensures families remain actively involved in care decisions.
What people say
Compassionate staff Secure environment Personalised care plans Engaging activities Welcoming atmosphere
Services
Residential Care
Our residential care provides round-the-clock support in a secure, home-like environment. Residents receive tailored assistance with daily living, ensuring comfort and dignity. The service includes nutritious meals, personal care, and social activities to enhance quality of life.
Dementia Care
Specialised dementia care focuses on creating a safe, stimulating environment for residents with memory conditions. Our trained staff use person-centred approaches to manage symptoms, promote independence, and maintain emotional well-being through structured routines and therapeutic activities.
Respite Care
Respite care offers temporary support for families needing relief from caregiving responsibilities. Our facilities provide a secure, welcoming space for short stays, ensuring continuity of care while giving families time to rest or attend to personal matters.
Health Professional Visits
Regular visits from healthcare professionals, including GPs, nurses, and specialists, ensure residents receive comprehensive medical attention. This service maintains health monitoring, timely interventions, and coordination with external healthcare providers to address individual needs.
Personalised Care Plans
Each resident receives a customised care plan addressing their unique physical, emotional, and social needs. Plans are developed in consultation with families and healthcare professionals, ensuring consistent, individualised support that adapts to changing requirements.
People
Mark
Co-Owner
Mark brings extensive experience in elderly care management, overseeing operational excellence at Waterloo Care. His leadership focuses on maintaining high care standards and fostering a supportive environment for residents and staff.
Debra
Co-Owner
Debra contributes deep expertise in residential care, prioritising compassionate service and resident well-being. She works closely with families to ensure care plans align with individual needs and uphold the home's values.
Questions
What types of care does Waterloo Care Home provide?
We offer residential care, dementia care, and respite care tailored to individual needs.
Are visits allowed outside working hours?
Our open-door policy permits visits at any time, though staff assistance is limited outside 9am-6pm.
How are care plans developed?
Plans are created in consultation with families and healthcare professionals to address specific needs.
Do you offer short-term stays?
Yes, we provide respite care for temporary support needs.
What health services are available?
Regular visits from GPs, nurses, and specialists ensure comprehensive medical care for residents.
Is there parking available?
Yes, on-site parking is available for visitors and staff.