A Family-Run Business Serving Lancashire & South Cumbria
JCS Plumbing & Drainage is a reliable, experienced, and family-run business operating across Lancashire and South Cumbria. Established in 2002 by Steve Cavanagh, a highly qualified drainage engineer, we have become renowned for our exceptional customer service and comprehensive range of plumbing and drainage solutions.
Years of Experience and Expertise
Our team of skilled plumbers and drainage specialists have years of experience in all aspects of plumbing and drainage, from routine maintenance to complex repairs and installations. We are dedicated to providing our clients with:
- Efficiency and Expertise: We diagnose and resolve drainage issues promptly and effectively, utilizing the latest technology and equipment.
- Transparency and Communication: We provide upfront and honest cost estimates before any work commences, ensuring transparency and peace of mind.
- Quality and Care: We prioritize quality workmanship, using only high-quality materials and adhering to the highest industry standards.
Comprehensive Services
Our extensive range of services cover all your plumbing and drainage needs, including:
- Drain Clearing & Repair: Unblocking drains, fixing leaks, and repairing broken or cracked drains.
- Sewer & Drainage Services: CCTV drain surveys, drain jetting, and septic tank management.
- Plumbing Services: Installation, repair, and maintenance of all plumbing fixtures and systems.
- Lead Pipe Replacement: Expertise in identifying and replacing lead water pipes.
- Emergency Services: Responsive 24/7 emergency response for all urgent plumbing and drainage issues.
Areas We Serve
We proudly serve a wide area across Lancashire and beyond, including:
- Blackpool
- Preston
- Lancaster
- Kendal
- Chorley
- Lytham St Annes
- Fleetwood
- Blackburn
- Garstang
Choose JCS for
- Honest, reliable, and transparent service
- Skilled and experienced drainage engineers
- Comprehensive range of services at competitive prices
- Emergency response available 24/7
- Family-run business with a focus on customer satisfaction
Get in touch today and let us help you with all your plumbing and drainage needs!
Summary of Customer Reviews
Customer Satisfaction
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The reviews provided indicate a high level of customer satisfaction with the services offered by JCS Plumbing and Drainage. Several customers praised the professionalism, promptness, and quality of work provided by the team. They highlighted the expertise and knowledge of the team, particularly Steve and Matt, in handling drainage issues and resolving problems effectively.
Many customers appreciated the quick response time, efficient service, and friendly demeanor of the staff. They also mentioned the competitive pricing and value for money offered by JCS Plumbing and Drainage.
Positive Feedback
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The positive feedback from customers includes:
- Professional, prompt, and within budget service
- High standard of work with clear evidence
- Friendly, reassuring, and respectful staff
- Competitive pricing and good value for money
- Quick response time and efficient service
- Knowledgeable and skilled team
Negative Feedback
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Unfortunately, there was one negative review that highlighted issues with reliability and communication. The customer experienced a no-show for an appointment and received no follow-up or apology.
- Unreliable and poor communication
- No-show for appointments without explanation or apology
Overall, the positive feedback greatly outweighs the negative, indicating a high level of customer satisfaction with JCS Plumbing and Drainage.
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