Business Details
31 Years
experience
Emergency
services
Expert IT Support for Businesses and Schools
Established in 1995, Technology Tamed has built a reputation for delivering tailored IT support solutions to businesses and schools across Suffolk and Essex. Our approach prioritises client empowerment through transparent communication, documented processes, and direct access to technical experts. With decades of combined experience, we specialise in transforming outdated IT systems into efficient, future-proof infrastructures while maintaining a strong focus on cybersecurity and proactive maintenance. Our team works as an extension of your organisation, providing independent advice and technical expertise to ensure technology enhances productivity rather than creating obstacles.We pride ourselves on long-term client relationships, with some customers remaining with us for over 20 years due to our commitment to adaptability and exceptional service. Our services span server management, network upgrades, cloud solutions, and Cyber Essentials certification support, all delivered with a personal touch that differentiates us from larger providers.
Services
IT Support
Consultancy
Infrastructure
Cyber Security
School ICT
Details
- Year established: 1995
Highlights and features
- 26 years of experience transforming outdated IT systems into efficient solutions
- Proactive support contracts prevent issues before they disrupt operations
- Tailored services adapted to each organisation's specific requirements
- Direct access to senior technicians without multi-tier support structures
- Specialist expertise in school ICT infrastructure and cybersecurity
Associations and certifications
- Cyber Essentials
What people say
Quick response
Excellent service
Proactive support
Professional approach
Seamless service
Services
IT Support
Our proactive IT support contracts provide businesses with expert technical assistance and system maintenance. We focus on preventing issues through regular updates and infrastructure monitoring while ensuring rapid resolution when problems occur. Services include server management, network optimisation, and cloud integration tailored to each organisation's specific requirements.
Cyber Security
We help businesses implement robust cybersecurity measures including Cyber Essentials certification preparation, firewall configuration, and data protection policies. Our services cover risk assessment, security software updates, and staff training to mitigate threats while ensuring compliance with GDPR requirements through documented procedures and secure backup systems.
Infrastructure
Specialising in IT infrastructure installation and modernisation, we handle server deployments, network enhancements, and hardware replacements. Our team ensures seamless transitions to new technologies while maintaining business continuity. Services include local/cloud server setup, router upgrades, and WiFi network optimisation to improve performance and security.
Consultancy
Our IT consultancy provides strategic guidance for technology decisions, including system evaluations and disaster recovery planning. We offer independent recommendations for infrastructure improvements, software selection, and cost-effective solutions. Services include technical audits, project implementation support, and business continuity planning tailored to organisational growth requirements.
School ICT
Tailored ICT support for schools covering network management, device maintenance, and cybersecurity compliance. We provide both regular technician services and ad-hoc support for educational institutions. Our expertise includes classroom technology integration, server management, and staff training to ensure reliable IT operations across primary and secondary school environments.
People
Glen Mansbridge
Director
With over 25 years in IT support, Glen founded Technology Tamed in 1995 after working with HP and the NHS. He focuses on client empowerment through transparent technical solutions and has maintained long-term relationships with businesses across Suffolk and Essex.
Rebecca
Director
A co-founder with 20+ years of IT support experience, Rebecca specialises in understanding client needs through active listening. She focuses on delivering practical IT solutions that improve business efficiency while maintaining a strong emphasis on staff training and system usability.
Questions
What areas do you cover for IT support?
We provide IT support across Suffolk and Essex, including Bury St Edmunds, Colchester, Ipswich, and Sudbury. Our services extend to surrounding rural areas and can accommodate organisations requiring multi-site support.
Do you offer emergency IT assistance?
Yes, we provide emergency support for critical IT issues with rapid response times. Our proactive maintenance contracts include priority access to technical experts for urgent problems affecting business operations.
How do you handle school ICT requirements?
We specialise in school ICT support with services covering network management, device maintenance, and staff training. Our approach adapts to each institution's needs, providing both regular technician visits and on-demand technical assistance for educational environments.
Can you help with Cyber Essentials certification?
We guide businesses through the Cyber Essentials certification process, including security assessments, policy implementation, and system configuration to meet certification requirements while improving overall network protection.
What IT support contract options exist?
We offer flexible support options including proactive maintenance contracts with regular visits, pre-paid hour blocks, and pay-as-you-go services tailored to each organisation's size, technical complexity, and budget requirements.
