Business Details
28 Years
experience
Your Trusted IT Partner in Chelmsford
Established in 1998, Ontraq provides flexible and reliable IT solutions to SMEs across Essex, London, and the South East. Our directors, with backgrounds in City-based financial trading, bring high-level expertise to local businesses. We offer comprehensive IT support, cloud services, cybersecurity, and network management tailored to sectors like legal, finance, manufacturing, and real estate. With over 25 years of experience, our certified engineers deliver proactive maintenance, disaster recovery, and bespoke IT projects. Our central Chelmsford location ensures rapid response times, while partnerships with leading tech vendors enable cutting-edge solutions.We prioritise long-term client relationships, focusing on business continuity and scalable technology strategies. Clients benefit from cost-effective, pay-as-you-go models and hybrid cloud/on-premise solutions. Our teams technical proficiency spans Microsoft 365, VOIP telephony, and cybersecurity frameworks like Cyber Essentials. We combine industry certifications with practical experience to address evolving IT challenges. Whether outsourcing entire departments or supplementing in-house teams, we ensure systems align with business objectives.
Services
IT Support
Cloud Migration
Cybersecurity
Network Management
Data Backup
Disaster Recovery
VOIP Telephony
Microsoft 365 Support
Details
- Year established: 1998
Highlights and features
- 25+ years of SME-focused IT expertise
- Tailored pay-as-you-go service models
- Rapid response from Chelmsford-based team
- Sector-specific solutions for legal/finance/manufacturing
- Hybrid cloud and on-premise capabilities
Services
IT Support
Our IT support covers server maintenance, desktop solutions, and cybersecurity for SMEs. We offer remote and on-site assistance tailored to business needs. With flexible contracts, we ensure minimal downtime and maximum productivity.
Cloud Migration
We plan and execute secure cloud migrations for email, data storage, and applications. Our bespoke strategies ensure seamless integration with existing systems. Clients benefit from scalable, cost-effective cloud infrastructure solutions.
Cybersecurity
Our cybersecurity services include firewall implementation, threat monitoring, and Cyber Essentials compliance. We provide staff training and penetration testing to mitigate risks. Proactive measures protect against evolving digital threats.
Data Backup
We implement hybrid cloud and local backup solutions for business continuity. Our systems ensure rapid data recovery during outages. Custom plans balance speed, security, and cost-effectiveness for SMEs.
Network Management
Our network specialists design and maintain secure LAN/WAN systems. Real-time monitoring identifies issues before they disrupt operations. Solutions scale with business growth while maintaining optimal performance.
Questions
What IT services do you offer for SMEs?
We provide comprehensive IT support including cloud solutions, cybersecurity, network management, and data backup tailored to small and medium businesses.
Can you help with cloud migration?
Yes, we offer planned cloud migrations for email systems, data storage, and business applications with minimal disruption to operations.
Do you support specific industry sectors?
We specialise in legal, finance, manufacturing, and real estate sectors with tailored IT solutions addressing sector-specific compliance requirements.
What cybersecurity measures do you implement?
We deploy firewalls, threat monitoring, staff training, and penetration testing to protect against digital threats and ensure Cyber Essentials compliance.
How quickly can you respond to IT issues?
Our Chelmsford-based team provides rapid response times across the South East with remote support available for immediate assistance.
What backup solutions do you recommend?
We implement hybrid cloud and local backup systems tailored to business continuity needs, ensuring rapid data recovery when required.
