Building on tradition, building for the future
iCool Limited stands as a leading air conditioning, ventilation, and heating (HVAC) company, proudly serving both the domestic and commercial sectors throughout the United Kingdom. Established in 2009, our family-run business has built a solid reputation on exceptional service and unwavering attention to detail.
Who we are
Our team boasts over 85 years of combined experience in the air conditioning and refrigeration industry. Led by founder Alex, we prioritize communication, punctuality, and a well-presented team to deliver an outstanding client experience. We strongly value building strong relationships and exceeding expectations.
What we do
iCool Limited offers a comprehensive range of services, including:
Design & Installation
- Customized design and installation of air conditioning systems for both residential and commercial properties.
- Expertise in various technologies, including Mitsubishi, Daikin, and Toshiba equipment.
Domestic Installations
- Efficient cooling and heating solutions for homes.
- Installations tailored to your needs, budget, and property type.
Commercial Installations
- Large-scale installations for offices, retail spaces, hotels, and other commercial properties.
- Comprehensive consultation to determine the perfect system for your business.
Planned Preventative Maintenance
- Regular servicing and inspections to extend the lifespan of your HVAC system and prevent costly repairs.
- Customized plans designed to meet your specific needs.
Emergency Repairs
- Prompt and efficient response to all emergencies, ensuring your comfort and minimizing downtime.
- Experienced technicians equipped to handle any problem efficiently.
Our Values
Our core values guide us in everything we do:
- Customer Focus: We prioritize client satisfaction through personalized communication, responsiveness, and quality workmanship.
- Integrity: We uphold the highest ethical standards and transparency in all our business practices.
- Innovation: We embrace advancements in technology to deliver efficient and reliable solutions.
- Sustainability: We commit to eco-friendly practices in our operations and product selection.
- Excellence: We strive for perfection in every project, exceeding expectations and building lasting client relationships.
Overview of iCool Ltd Reviews
The reviews of iCool Ltd are overwhelmingly positive, with all reviewers giving a 5-star rating. The company has been praised for their professional service, fast response, and high-quality work.
Professionalism and Quality of Service
Many reviewers have praised the company's professionalism, citing their attention to detail, knowledge of products, and tidiness. The team, led by Alex, has been commended for their efficient and respectful work, even during challenging times such as the Covid-19 pandemic.
Responsiveness and Communication
Reviewers have also praised iCool Ltd's responsiveness, with many commenting on their prompt and courteous communication. The company has been quick to address any issues that have arisen, and their excellent communication has helped to build trust with their customers.
Installation and Repair Services
The company's installation services have been highly praised, with reviewers expressing satisfaction with the quality of work and the professionalism of the team. The repair services have also been commended, with one reviewer praising the company's "exemplary communication" and "prompt, professional and courteous service".
Recommendations
All reviewers have highly recommended iCool Ltd, citing their excellent service, professionalism, and quality of work. Many have expressed their satisfaction with the company's services, stating that they would "highly recommend" them to others.
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