Empowering our residents to live their lives to the fullest
A warm welcome to Chilterns Manor Residential Home, an independent family-run care home nestled in a peaceful village just a short drive from Marlow. Our charming traditional manor house has a warm and homely atmosphere that encourages residents to maintain their independence while being supported by our skilled and compassionate staff.
At Chilterns Manor, we understand the importance of providing high-quality care and support to our residents. Our dedicated team of professionals, including local doctors, district nurses, and other health care experts, work together to ensure the very best standard of care is delivered to each and every resident. Our residents are met with understanding and sensitivity, and we strive to create a sense of community and belonging within our home.
Our Services
We offer a range of services and facilities to support our residents' independence and well-being. Our on-site facilities include nutritious and well-balanced freshly cooked meals, laundry services, visiting optician community care, weekly hairdressing, chiropody, and hospital escort services for residents' appointments and events. We also have a dedicated activity therapist who helps our residents choose activities that they enjoy, from social events and entertainment to creative sessions and therapies.
Our Approach
At Chilterns Manor, we believe in empowering our residents to live their lives to the fullest. Our staff are trained to provide compassionate and understanding care, and we work closely with local healthcare professionals to ensure that our residents receive the best possible care. We also believe in promoting independence and choice, and our residents are encouraged to participate in activities and events that bring them joy and fulfillment.
Our Commitment
Our commitment to providing high-quality care and support is at the heart of everything we do. We strive to create a warm and welcoming environment that feels like home, where our residents can live their lives with dignity and respect. We are dedicated to providing exceptional care and support, and we continually monitor and improve our services to ensure that we meet the highest standards of care.
Neglect and Inadequate Care at the Facility
The reviews reveal a disturbing picture of neglect and poor care at the facility. Despite having several residents, the chef lacks experience and has brought in her own spices and ingredients, resulting in a diet of only spicy food. The consequences are evident, with the residents rapidly losing weight.
Poor Living Conditions
The living conditions at the facility are also deplorable. The place is neglected, with residents not being showered for weeks on end. This lack of care and attention to basic needs is unacceptable.
Unqualified Staff
The staff, particularly the chef, is not qualified to provide proper care and support to the residents. This raises serious concerns about the facility's ability to provide a safe and healthy environment.
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