Empowering lives, enriching experiences
At Rodwell House, we are dedicated to providing exceptional care and support to our residents, tailored to their individual needs and preferences. Our purpose-built home in Addlestone, Surrey, offers a unique care suite concept, where residents can enjoy spacious living areas, kitchenettes, and en-suite bathrooms, promoting independence and dignity.
Our Services
Our team of experienced carers and registered nurses provide 24-hour nursing care, catering to various care needs, particularly dementia-related needs. We understand the importance of relationships and empower our residents to take control of their lives, making choices, and enjoying meaningful connections with their loved ones. Our Relationship Centred Care approach focuses on understanding each resident's past and present relationships, ensuring they feel heard, valued, and respected.
We utilize digital technologies to personalize our residents' care, using remote monitoring to provide support only when needed, minimizing institutionalized checks. Our care suites are designed to promote comfort, privacy, and independence, allowing residents to maintain their relationships with family and friends.
Our Initiatives
Our Rights-Based Approach underpins everything we do, promoting access to opportunities, empowering individuals to live as independently as possible, and respecting their fundamental freedoms. We prioritize our residents' rights, ensuring they can end their stay at any time, promoting autonomy and choice.
Our quality assurance processes ensure our high standards are maintained, and our staff are committed to delivering exceptional care, recognized through our annual Care Awards. We believe in recognizing and rewarding our staff's hard work and dedication to providing exceptional care.
Our History
Rodwell House has a rich history, and our experienced team has been delivering exceptional care for many years. We are proud of our reputation for providing a caring, friendly atmosphere, where residents can enjoy nutritious home-cooked food, trips out, and a full activity program.
Our Values
At Rodwell House, we pride ourselves on our core values of respect, dignity, and compassion. We believe in promoting independence, autonomy, and choice, while providing exceptional care and support to our residents. Our staff are committed to upholding our values, ensuring our residents receive the highest quality care.
Overall Impression
The reviews of Rodwell House are mostly positive, with many reviewers praising the caring and attentive staff, comfortable living arrangements, and supportive management.
Staff and Care
The staff at Rodwell House are widely praised for their kindness, attentiveness, and dedication to the residents. Many reviewers mention that the staff take the time to chat with residents, make them cups of tea, and provide emotional support.
Facilities and Living Arrangements
The physical building and facilities of Rodwell House are also praised, with reviewers mentioning the spacious rooms, comfortable outdoor spaces, and nice gardens.
Family Support
Several reviewers mention the strong sense of support and communication between the care home and family members, with staff keeping families informed about their loved ones and involving them in care decisions.
Negative Comments
Some reviewers express concerns about the management and organization of Rodwell House, citing issues with cleanliness, record-keeping, and supervision. A few reviewers mention specific incidents of neglect or poor care, although these are in the minority.
Common Themes
The most common themes among the positive reviews are the caring staff, comfortable living arrangements, and supportive management. Among the negative reviews, the most common themes are concerns about management, cleanliness, and care quality.
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