Business Details
Emergency
services
Your Local NHS GP Practice in Hazlemere
Highfield Surgery has been serving the Hazlemere community with comprehensive medical care since its establishment. Our practice combines modern healthcare practices with a commitment to patient-centred care, offering a wide range of services from routine check-ups to chronic disease management. Our team of experienced GPs and healthcare professionals utilise advanced medical technologies to ensure accurate diagnoses and effective treatments. We prioritise accessibility through multiple appointment booking options, including online systems and telephone consultations. Our practice maintains strict compliance with NHS standards and undergoes regular inspections by the Care Quality Commission to ensure quality and safety.We actively engage with our patient community through our Patient Participation Group to continually improve our services. Our facilities include wheelchair-accessible entrances and dedicated spaces for patient consultations. We work collaboratively with local healthcare providers to offer extended access appointments during evenings and weekends. Our electronic prescription service streamlines medication management for patients, while our online portal provides convenient access to medical records and test results. Through our commitment to continuous improvement and patient engagement, we strive to be a trusted healthcare partner for our local community.
Services
Online Appointments
Repeat Prescriptions
Test Results
Sick Notes
Health Checks
Highlights and features
- We offer extended access appointments until 8pm on weekdays and weekends
- Our practice maintains wheelchair-accessible facilities for all patients
- We provide electronic prescription services for medication convenience
- Our team includes experienced GPs and healthcare professionals
- We actively engage patients through our Patient Participation Group
Associations and certifications
- Care Quality Commission
Services
Online Appointments
Our online appointment system allows patients to schedule consultations at their convenience. Available through the NHS App or Patient Access portal, this service offers 24/7 booking for both face-to-face and telephone appointments. Patients can select preferred time slots and receive immediate confirmation of their bookings.
Repeat Prescriptions
Patients can order repeat prescriptions through our electronic prescription service. Available via the NHS App, Patient Access, or KLINIK system, this service ensures timely medication supply. Prescriptions are processed within three working days and can be collected from nominated pharmacies.
Test Results
We provide secure access to medical test results through our online portal. Patients receive notifications when results are available and can view detailed reports. For abnormal results, our clinical team contacts patients directly to discuss next steps and treatment options.
Sick Notes
Our service provides fit notes for patients requiring absence certification. Available through online requests or consultations, these documents confirm medical necessity for time off work. The service operates within NHS guidelines for sickness certification.
Health Checks
We offer comprehensive health assessments for early detection of potential health issues. These checks include blood pressure monitoring, cholesterol testing, and lifestyle advice. Available during routine appointments or dedicated health check sessions, they form part of our preventive care strategy.
Questions
How do I book an appointment at Highfield Surgery?
You can book appointments through the NHS App, Patient Access, by phone during opening hours, or in person at our reception.
What are the surgery's opening hours?
We're open Monday to Friday 8:00am-6:30pm. We're closed weekends except for emergency care through NHS 111.
How do I order repeat prescriptions?
Order repeats through the NHS App, Patient Access, KLINIK system, or by submitting paper forms at the surgery.
What should I do in a medical emergency?
Call 999 for life-threatening emergencies or use NHS 111 for urgent medical advice when we're closed.
Can I access my medical records online?
Yes, through our secure online portal accessible via the NHS website or NHS App.
Are home visits available?
Home visits can be booked before 11am by calling our main number and are assessed by our clinical team.
