Transforming spaces, one floor at a time.
Pennells Carpets is a family-run business that has been serving the South East region for over 35 years. We take pride in delivering exceptional customer satisfaction, and our commitment to this ethos has earned us a loyal customer base. With our membership in the Associated Carpet Group, we have strengthened our ties with leading carpet and flooring manufacturers, enabling us to offer our customers an unrivalled choice at highly competitive prices.
Our Story
Since our establishment in 1982, we have grown to become one of the leading carpet and flooring retailers in East Sussex. Over the years, we have expanded our services and capabilities, including the opening of a second showroom and warehouse in Uckfield in 1993. In 2020, we made the decision to close our Uckfield showroom and relocate our warehouse, bringing all of our retail business to our new and improved showroom in Heathfield, which we moved to in 2016.
Our Services
At Pennells Carpets, we offer a wide range of services to cater to our customers' needs. Our team of experts will work closely with you to understand your requirements and provide personalized solutions. Whether you're a homeowner looking to refresh your living space or a business looking to refurbish your flooring, we have got you covered. Our services include:
- Carpets: We offer an extensive range of carpets, including Man-Made, Wool, Sisal, and Luxury Carpets from leading manufacturers.
- Hard Flooring: We provide a variety of hard flooring options, including Luxury Vinyl Tiles, Engineered Wood, and Sheet Vinyl.
- Free On-Site Visits: Our experts will come to you, providing free no-obligation estimates and advice on the best flooring solutions for your needs.
Our Commitment
At Pennells Carpets, we are committed to delivering exceptional customer service, ensuring that every customer leaves our showroom feeling satisfied and valued. Our team strives to provide a friendly, efficient, and hassle-free experience, ensuring that our customers return to us time and again.
Excellent Customer Service and Quality Products
Pennells Carpets has received overwhelmingly positive reviews from customers, praising their excellent customer service, high-quality products, and professionalism.
Professional Staff and Fitters
Many reviewers highlighted the professionalism and courtesy of the staff and fitters at Pennells Carpets. They were described as helpful, polite, and efficient, making the entire process from measurement to installation smooth and hassle-free.
Wide Range of Products and Competitive Pricing
Customers appreciated the wide range of products available, including carpets, LVT, and amtico flooring. They also praised the competitive pricing, stating that the quality and service received were worth the cost.
Repeat Business and Recommendations
Several customers mentioned that they have used Pennells Carpets multiple times and would highly recommend them. They trust the company to deliver high-quality products and excellent service, making them their go-to choice for flooring needs.
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