Your trusted partner for all your property needs
Sussex Coast Vets is a highly-regarded veterinary practice based in Bexhill-on-Sea, with additional branches in St Leonards-on-Sea. Our team is dedicated to providing the highest level of care to our clients and their beloved pets. We are committed to being the most trusted vets in East Sussex, and we strive to offer the best service possible.
Whether you are a returning client or a new one, we are delighted to help your best friend. Our main surgery is located in Bexhill-on-Sea, and we have four other branches in the St Leonards-on-Sea area. Contact us to find out more about how we can help you and your pet.
About Us
Our practice comprises five branches, each staffed with knowledgeable and compassionate veterinary professionals. We value our team's expertise and dedication to providing exceptional care to every pet that comes through our doors. Our staff are helpful, approachable, and genuinely care about the welfare of your pets.
Services
At Sussex Coast Vets, we offer a wide range of services and have modern facilities to ensure your pet receives the best possible care. Our services include:
- Routine check-ups and consultations
- Vaccinations and preventative healthcare
- Microchipping
- Neutering and spaying
- Dental care
*Diagnostics, including X-rays, ultrasound, and laboratory tests
- Soft tissue and orthopaedic surgery
- Emergency and critical care
- End-of-life care and support
We are committed to staying up-to-date with the latest veterinary practices and technology to ensure your pet receives the best care available. Our team regularly attends continuing education courses and seminars to enhance their skills and knowledge.
Out-of-Hours Pet Health Club
We understand that pet care can be expensive, which is why we offer our Pet Health Club to help you spread the cost of preventative healthcare. Our Pet Health Club provides peace of mind and ensures your pet receives the care they need, when they need it.
Pay Online
We make it easy for you to pay for your pet's care by offering online payment options. You can pay for your pet's appointments, treatments, and products online, quickly and securely.
Online Shop
We also offer an online shop where you can purchase a range of pet products and accessories. From food and treats to toys and grooming supplies, we have everything you need to keep your pet happy and healthy.
Respecting Your Privacy
At Sussex Coast Vets, we take your privacy seriously. We comply with all relevant data protection legislation and are committed to protecting your personal information. You can read our privacy notice for more information.
Get in Touch
If you have any questions or concerns, or if you would like to book an appointment, please don't hesitate to contact us. We are always here to help, and we look forward to hearing from you.
Summary of Customer Reviews for Sussex Coast Vets
Overview
Sussex Coast Vets has received a mixed bag of reviews, with some customers expressing satisfaction with the services provided, while others have had negative experiences. The practice's staff, including receptionists and certain veterinarians, have been praised for their kindness, efficiency, and professionalism. However, some customers have reported issues with the phone system, administration, and certain veterinarians' attitudes and treatment methods.
Positive Feedback
Customers have appreciated the friendly and welcoming atmosphere at Sussex Coast Vets, as well as the attentive care provided by some of the veterinarians. Many have highlighted the practice's staff as being polite, understanding, and helpful, particularly in times of distress. The practice's ability to accommodate urgent needs and provide a dignified end-of-life service has also been commended.
Negative Feedback
Some customers have reported difficulties with the practice's phone system, leading to frustration and distress. A few have had negative experiences with certain veterinarians, describing them as condescending, stressed, and lacking in empathy. There have also been complaints about the practice's administration and prioritization of tasks, with some customers feeling that their needs are not being met.
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