Welcome to 1st Call Locksmiths, your trusted and reliable partner for all your locksmith needs in Penicuik, Midlothian and the surrounding areas. With a team of fully trained and professional locksmiths, we are dedicated to providing you with the best advice and solutions for your residential, commercial, and uPVC locksmith requirements. Our 24-hour emergency service ensures that we are always on the road, ready to assist you whenever you need us.
Our Services
At 1st Call Locksmiths, we offer a comprehensive range of services to meet your needs. Whether you're locked out, have lost or stolen keys, or need to repair or replace locks on uPVC doors and windows, we have the expertise and experience to help. Our locksmiths are proficient in repairing or replacing all types of mortice, cylinder, garage door, patio & french door locks, and can supply all types of door furniture, letterboxes, eye viewers, door chains and bolts, window & child safety locks.
In addition, we specialise in break-in repairs, insurance surveys, master key systems, and fire hardware. We have accounts with all leading specialist lock suppliers in the UK and abroad, ensuring that we can source any lock you need. Our commitment to using only the highest quality products means that you can trust us to provide you with the best solutions for your security needs.
Why Choose Us?
At 1st Call Locksmiths, we pride ourselves on our exceptional service and commitment to our customers. All of our locksmiths are CRB checked and carry identification, ensuring that you can trust the person who comes to your door. We are available to assist you in Penicuik, Midlothian and all surrounding areas at short notice, usually within an hour or less response time. Our specialists in uPVC door and window locks provide a full range of residential, commercial, and uPVC services, ensuring that we can meet all your locksmith needs.
Our Specialities
We specialise in providing a 24/7 emergency service, with rapid response times and no call out fees. Our local service areas include Biggar, Peebles, Penicuik, Roslin, Loanhead, Costorphine, Musselburgh, Gorebridge, Fairmilehead, Tranent, Juniper Green, Balerno, Ratho, Currie, Ratho Kirknewton, Broxburn, West Linton, and Wallyford. If you don't see your town or area listed above, call us anyway as our list is not exhaustive.
Benefits of Using Us
Using 1st Call Locksmiths comes with numerous benefits, including 24/7 callouts, no call out charge, 21 years of experience, the use of only the highest quality products, insurance company approved BS3621 compliant locks, and fully guaranteed work. We are fully insured and offer OAP discounts, making us the perfect choice for all your locksmith needs.
Locksmith FAQs
Can a locksmith unlock any door? Most locks can be picked open, but it is important to call out a qualified locksmith to do this job. What is the average locksmith response time? Most locksmiths respond in 1 hour where possible, especially if it is an emergency. Do locksmiths have a call out charge? Locksmiths don't normally have a call out charge; usually, they charge a labour fee which covers you for up to 1 hour's work.
At 1st Call Locksmiths, we strive to provide you with the best service and solutions for all your locksmith needs. Our quick response times, no call out fees, and 24/7 availability make us the perfect choice for any emergency lockout situation. Trust us to provide you with the highest quality products, exceptional service, and unbeatable prices.
Excellent Customer Service and Reviews
The reviews for 1st Call Locksmiths are overwhelmingly positive, with every reviewer giving the company a perfect 5-star rating. The common thread throughout is the exceptional customer service provided by the team, particularly Ross.
The reviewers praise the prompt responses to their calls and emails, with many commenting on how quickly they were attended to in emergency situations. The team's friendly and approachable nature is also consistently mentioned, with several reviewers highlighting their kind and polite manner.
The service provided by 1st Call Locksmiths is described as efficient, reliable, and professional, with many reviewers commenting on the clear communication about the work required and the costs involved. The company's ability to fix problems quickly and effectively is also emphasized, with several reviewers noting that the issue was resolved promptly and to their satisfaction.
Price and Quality
The reviewers are generally happy with the prices charged by the company, with many commenting that they were reasonable and transparent. The quality of the work done is also praised, with several reviewers mentioning that the locks and hardware installed were of high quality and looked great.
Testimonials
Several reviewers specifically mention that they will be using the company again in the future and recommending them to friends and family. One reviewer even went so far as to say that the company's customer service is "the best I have ever experienced".
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