Business Details
Emergency
services
Shap Medical Practice - Comprehensive GP Services
Shap Medical Practice has been committed to providing comprehensive healthcare services to the Penrith community for over 30 years. Our team of experienced GPs, nurses, and specialists deliver patient-centred care through a blend of traditional values and modern medical practices. We hold formal accreditation as a Veteran Friendly GP Practice, demonstrating our dedication to serving armed forces veterans with the highest standards of clinical expertise. Our practice operates with full transparency, maintaining strict compliance with data protection regulations and NHS protocols. Patients benefit from our integrated approach combining general consultations, urgent care provision, and access to a wide range of specialist referrals through the NHS e-Referral Service.We continually invest in staff development with our doctors completing advanced training and participating in national research initiatives. Our dispensing service offers particular convenience for patients living in rural areas beyond one mile from a pharmacy. Through our active patient participation group, we ensure our services remain responsive to local healthcare needs while maintaining rigorous quality standards reflected in our regular patient surveys and feedback mechanisms.
Services
General Practice
Prescriptions
Urgent Appointments
Dispensing Service
Patient Education
Remote Consultations
Chronic Disease Management
Veteran Healthcare
Highlights and features
- Specialist research practice status improving clinical outcomes
- Integrated dispensing service for rural patient convenience
- Veteran Friendly accreditation ensuring bespoke military veteran care
- Active patient participation group shaping service improvements
- NHS e-Referral Service offering specialist appointment choices
Associations and certifications
- Veteran Friendly GP Practice
What people say
Professional staff
Accessible location
Responsive care
Comprehensive services
Friendly reception
Services
General Practice
Shap Medical Practice provides comprehensive general practice services through experienced NHS-registered GPs. Patients receive personalized consultations for acute conditions, chronic disease management, and preventative healthcare. Our practice maintains strict quality standards with regular clinical audits and staff development programs.
Urgent Appointments
Urgent medical appointments are available daily through our streamlined booking system. Patients can access immediate care via phone triage, video consultations, or in-person visits. Our triage process ensures appropriate clinical prioritization by experienced healthcare professionals.
Dispensing Service
Registered patients in qualifying rural locations benefit from onsite medication dispensing. This service provides immediate access to prescribed medicines for those living beyond one mile from a pharmacy, maintaining full pharmaceutical safety protocols.
Remote Consultations
We offer flexible consultation options including telephone, video, and secure online messaging. Our digital services enable convenient access to medical advice while maintaining patient confidentiality and clinical governance standards.
Veteran Healthcare
As an accredited Veteran Friendly Practice, we provide specialized healthcare for armed forces veterans. Our clinicians receive specific training to address service-related health needs through personalized treatment plans and dedicated support pathways.
People
Dr Hannah Judson
GP Partner
MBChB qualified with 15 years' experience in general practice. Holds MRCGP, DRCOG, and DFSRH qualifications. Specialises in women's health and long-term condition management.
Dr Margaret McCabe
GP Partner
Experienced GP with MBChB, DRCOG, and MRCGP qualifications. Focus areas include chronic disease management and patient education. Active participant in clinical research trials.
Dr Rachel Garth
GP Partner
Qualified GP with specialist interest in mental health and preventative medicine. Contributes to medical education through GP registrar supervision and training.
Wendy Hancock
Practice Manager
Oversees practice operations with 20 years' experience in healthcare management. Ensures compliance with NHS protocols and patient confidentiality standards.
Susan Wright
Lead Nurse
Senior nursing professional with expertise in chronic disease management and health promotion. Supervises nursing team and coordinates patient education programs.
Questions
How do I book an urgent medical appointment?
Use Patient Access online, call 01931 716230 during opening hours, or visit our Penrith surgery in person before 6:30pm weekdays.
What prescription services do you offer?
We provide repeat prescriptions through online ordering, with medication dispensing available for qualifying patients living beyond one mile from a pharmacy.
Is the practice accessible for disabled patients?
Yes. We have wheelchair access, disabled parking, induction loop systems, and accessible bathroom facilities across both Penrith and Orton sites.
What out-of-hours medical help is available?
Contact NHS 111 online or by phone for immediate assistance. Call 999 for life-threatening emergencies at any time.
Can I choose specific healthcare professionals?
Yes. When booking appointments, you may request specific doctors, nurses, or consultation methods including telephone or video calls.
How do I update my personal details with the practice?
Change contact information via our online form, by phone during opening hours, or in person at our Penrith surgery.
