Caring for your pets as we would our own
Our Story
Masefield Veterinary Centre is a well-established veterinary practice located near Barnard's Green in Malvern, Worcestershire. Our team of friendly, well-qualified, and experienced veterinarians and nurses are dedicated to providing the highest level of care for your pets. We understand the importance of providing a comfortable and stress-free environment for your pets, which is why we have invested in the latest technology and equipment to ensure that our facilities are modern and well-maintained.
Our Services
We offer a wide range of services to cater to the needs of your pets. Our team is committed to providing top-quality care for your pets, from routine check-ups and vaccinations to surgical procedures and diagnostic testing. We also offer specialized services such as pet insurance, pet health plans, and special services for geriatric pets. Our out-of-hours care ensures that your pets receive the attention they need, whenever they need it.
Our Team
Our team of veterinarians and nurses are highly skilled and experienced professionals who are passionate about providing the best care for your pets. Our team is led by John, Fiona, and Aiveen, who have many years of experience in the veterinary field. Our practice manager, Paula, ensures that the practice is run smoothly and efficiently, while our veterinary nurses, Katy, Issy, and Jen, provide exceptional care and support to our clients and their pets.
Our Values
At Masefield Veterinary Centre, we are committed to providing the highest level of care for your pets. We believe in building strong relationships with our clients and their pets, and we strive to provide a personalized and compassionate service that meets the unique needs of each pet. We are dedicated to staying up-to-date with the latest developments in veterinary medicine and technology, ensuring that our clients receive the best possible care for their pets.
Why Choose Us
At Masefield Veterinary Centre, we believe that every pet is a member of the family, and we are committed to providing the highest level of care for your pets. Our team of experienced and compassionate professionals, combined with our state-of-the-art facilities and equipment, make us the perfect choice for pet owners in Malvern and surrounding areas.
Staff and Service
The staff at Masefield Vets are consistently praised for their friendly, caring, and compassionate nature. Many reviewers have expressed their gratitude for the excellent service provided, with some even stating that they have been going to the practice for many years.
Positive Experiences
Several reviewers have shared their positive experiences with the vets, stating that they have been treated with kindness and respect. The staff have been described as "lovely", "helpful", and "caring", with some even stating that they have gone the extra mile to ensure the well-being of their pets.
Cleanliness and Facilities
The practice itself has been described as clean and welcoming, with some reviewers mentioning the efforts made to reduce stress for the animals.
Professionalism and Knowledge
The vets and nurses have been praised for their professionalism, knowledge, and loving approach to animal care. Many reviewers have expressed their trust in the practice, stating that they would highly recommend it to family and friends.
Negatives
However, not all reviews were positive. Some reviewers expressed disappointment with the office staff, stating that they lacked compassion and manners. One reviewer expressed frustration with the out-of-hours service, claiming that their calls went unanswered and that the excuse given was unacceptable.
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