A Family-Run Business Serving the West Country Since 2000
Drain Wizard is a family-run company established in 2000, proudly serving domestic and commercial clients in the West Country. We provide comprehensive solutions for all aspects of clean water and waste water management. With a commitment to exceptional service, cutting-edge technology, and competitive pricing, we are your trusted partner for plumbing and drainage solutions.
Drain Services
- Responsive and efficient drain clearance for blocked sinks, toilets, drains, and more.
- Comprehensive CCTV drain surveys to identify and diagnose issues.
- Professional drain clearance and jetting services to restore proper flow.
- Expert repair and lining services for damaged or cracked drains.
Mains Water
- Leak detection and repair services to prevent unexpected water damage.
- Impact moling to repair underground water pipe leaks without excavation.
- Comprehensive water main repair and replacement services.
Septic Tanks
- Installation, emptying, and maintenance of septic tanks and drainage fields.
- Compliance inspections and advice on maintaining your system.
Our Values
Our core values underpin our work and relationships with clients:
- Customer Focus: We prioritize client satisfaction through courteous, responsive service and tailored solutions.
- Expertise: We invest in the latest technologies and training to provide high-quality services.
- Integrity: We maintain transparency and honesty in all our interactions.
- Value: We offer competitive pricing and transparent service charges.
Our Commitment
At Drain Wizard, we are committed to delivering:
- Quality: We guarantee the highest standard of workmanship in all our projects.
- Efficiency: We respond promptly to your needs and complete projects in a timely manner.
- Professionalism: Our team is skilled and courteous, ensuring a positive customer experience.
Get in Touch
For expert plumbing and drainage solutions in the West Country, contact Drain Wizard today. We are dedicated to exceeding your expectations and ensuring your complete satisfaction.
Positive Experiences
The majority of the reviews are overwhelmingly positive, with many customers praising the efficiency, professionalism, and pleasant attitude of the engineers. Several reviewers mentioned that they had received excellent customer service, with prompt responses to their queries and punctual arrivals at their properties. The work completed by the Drain Wizard team has also been highly praised, with many customers expressing satisfaction with the quality of the work and the cleanliness of the site after completion.
Examples of Positive Experiences
One reviewer, Nick Parker, enjoyed watching the video survey and praised the engineer's efficiency and pleasant manner. Linda Oliver appreciated Aaron's competence in solving a problem that two other companies had failed to address. Several reviewers, including Steve Duffy, Mark Lanchester, Lesley L., and Alexandra Stevens, praised the team's professionalism, punctuality, quality of work, and courtesy.
Negative Experiences
Unfortunately, one reviewer, Barnaby Green, had a negative experience with the company, citing poor responsiveness and ultimately choosing to go with a different provider.
Examples of Negative Experiences
Barnaby Green reported that he had contacted the company multiple times, but they never got back to him despite saying they would.
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