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At Battrum & Son Jewellers, we are a family-run business that has been established since 1977. We take pride in offering an exquisite collection of unique jewellery and watches that cater to all tastes and budgets. Our team of experts is dedicated to providing exceptional customer service, ensuring that you find the perfect piece of jewellery that meets your requirements.
Our Services
We offer a wide range of services, including jewellery repairs, valuations, watch retail, and repairs. Our expertise extends to ear piercing, engraving, and bespoke jewellery design. Whether you require a simple repair or a custom-made piece of jewellery, our skilled craftsmen and jewellery designers are here to assist you.
Jewellery Collection
Our jewellery collection features a stunning range of gold, silver, and diamond pieces that are sure to impress. From elegant necklaces to sophisticated watches, we have something for everyone. Our team is happy to help you find the perfect piece of jewellery, whether it's for a special occasion or a thoughtful gift.
Why Choose Us
At Battrum & Son Jewellers, we are committed to providing exceptional customer service and unparalleled expertise in the jewellery industry. We invite you to visit our showroom in Sittingbourne, Kent, where you can browse our extensive collection of jewellery and watches in a welcoming and relaxed atmosphere. Contact us today to learn more about our services and collection.
Positive Experiences
Many customers have had positive experiences with this jeweller, citing excellent customer service, reasonable prices, and high-quality workmanship. Several reviewers praised the jeweller's ability to repair and alter jewellery to a high standard, with some even returning to the shop after many years.
Friendly and Professional Staff
Many reviewers praised the friendly and professional staff, noting that they were helpful, understanding, and attentive to their needs. The staff's ability to communicate effectively and provide timely updates was particularly appreciated.
High-Quality Workmanship
The jeweller's workmanship was widely praised, with many reviewers noting that their jewellery had been repaired or altered to a very high standard. Some reviewers were impressed by the jeweller's ability to restore old or damaged pieces of jewellery to their former glory.
Negative Experiences
However, not all customers were satisfied with their experience. Some reviewers reported poor customer service, long wait times, and disputes over pricing.
Poor Customer Service
A few reviewers reported experiencing poor customer service, including rudeness, dismissiveness, and a lack of communication. Some customers felt that their concerns were not taken seriously or that they were not treated with respect.
Disputes over Pricing
Some reviewers reported disputes over pricing, with some feeling that they were overcharged or misled about the cost of repairs or alterations.
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