Nourishing your pet, naturally.
At My Pet HQ, we're passionate about providing top-quality products and services that cater to the unique needs of your furry friends. As pet owners ourselves, we understand the importance of keeping our pets healthy, happy, and well-cared for. That's why we've created a one-stop shop for all your pet's needs, offering a wide range of products and expert advice to ensure you're giving your pet the best possible care.
Our Story
Our journey began with a simple mission: to provide pet owners with access to the highest quality pet food and products that promote the health and wellbeing of their pets. We believe that every pet deserves the best, and that's why we're committed to sourcing only the freshest, unprocessed, and chemical-free products that meet the highest standards of quality.
Our Services
At My Pet HQ, we offer a comprehensive range of services and products that cater to the unique needs of dogs, puppies, cats, and kittens. Our dog range includes a wide selection of dog food, treats, toys, and accessories that cater to different life stages, breeds, and dietary requirements. Our puppy range is designed to provide nutritious and wholesome food options that support healthy growth and development. For our feline friends, we offer a diverse range of cat food, toys, and accessories that cater to different ages and preferences. We also provide expert advice and guidance to help you make informed decisions about your pet's care and wellbeing.
Our Commitment
At My Pet HQ, we're committed to providing exceptional customer service, expert advice, and high-quality products that meet the highest standards of quality. We believe in building strong relationships with our customers and their pets, and we're dedicated to helping you every step of the way. Whether you're a first-time pet owner or a seasoned pet parent, we're here to support you and your furry friend every step of the way.
Overview of Pet Shop Reviews
The reviews of My Pet HQ pet shop in Morpeth, UK, are largely positive, with many customers praising the friendly and helpful staff, wide range of products, and welcoming atmosphere.
Positive Reviews
Many reviewers praised the staff, describing them as friendly, helpful, knowledgeable, and professional. They were impressed with the wide range of products available, including raw dog food, treats, toys, beds, leaders, harnesses, and collars. Some reviewers highlighted the individual attention given to their pets, including measurements and fitting of coats. The atmosphere of the shop was also praised, with many customers enjoying the "lovely, friendly" and "welcoming" environment.
Negative Reviews
One reviewer was dissatisfied with the shop's policy of requiring customers to move their car before returning to do some shopping, as they were not yet a current customer. Another reviewer was disappointed with the high transport fee charged by the shop for online orders.
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