Business Details
26 Years
experience
Trusted Dog Walking & Training Services
Established in 2000, Pet Au Pair has built a reputation for providing exceptional canine care across Washington, Birtley, Chester-le-Street, and surrounding areas. Our founder Holly Thorman pioneered a unique approach combining dog walking with behavioural training, addressing the needs of young, under-socialised, and challenging dogs. With over two decades of experience, we employ trained professionals certified in canine first aid who deliver consistent, reliable service supported by purpose-built vehicles featuring shower facilities and CCTV monitoring. Our team treats every pet as an individual, focusing on positive reinforcement while maintaining rigorous safety standards through comprehensive insurance coverage.We specialise in creating structured environments where dogs develop social skills through supervised play in private fields equipped with agility courses, paddling pools, and sandpits. Our commitment to continuous improvement has sustained long-term client relationships, with 90% of customers maintaining partnerships exceeding five years. We maintain transparency through real-time tracking systems and flexible scheduling accommodating morning, midday, and early afternoon collections. Our approach balances professional expertise with genuine affection, ensuring pets receive both physical exercise and emotional enrichment during their time away from owners.
Services
Dog Walking
Dog Training
Pet Transportation
Canine Socialisation
Private Field Play
Details
- Year established: 2000
Highlights and features
- We have over 20 years of experience in canine behaviour management
- Our team includes canine first aid trained professionals
- We provide insured pet transportation with CCTV monitoring
- Our unique approach successfully handles challenging dog behaviours
- We maintained service continuity throughout the pandemic
What people say
Trustworthy and reliable
Exceptional service
Improved dog behaviour
Flexible pandemic response
Dogs adore the team
Services
Dog Walking
Structured group walks with scheduled morning, midday, and afternoon collections. Our purpose-built vehicles transport dogs safely to private fields featuring agility equipment, sandpits, and paddling pools. Each session includes supervised socialisation and physical exercise tailored to individual energy levels while maintaining strict safety protocols.
Dog Training
Specialised programmes addressing young, under-socialised, and challenging dogs. Our team employs positive reinforcement techniques within controlled environments, utilising older dogs as behavioural role models. Sessions focus on improving social skills, reducing anxiety, and establishing consistent routines that owners can continue at home.
People
Holly Thorman
Founder
With over 20 years' experience, Holly established Pet Au Pair in 2000. She developed the company's unique approach combining dog walking with behavioural training, specialising in handling challenging cases while maintaining high safety standards.
Stephanie
Dog Walker
Our dedicated dog walker builds strong bonds with every dog through companionship-focused walks. Stephanie ensures each session combines physical exercise with emotional enrichment, creating positive experiences for all pets in our care.
Julie
Dog Walker
Known as the team's fun auntie, Julie creates engaging experiences through inventive games and playful interactions. Her energetic approach makes every walk an exciting adventure that both dogs and owners appreciate.
Questions
What areas do you cover for dog walking?
We serve Washington, Birtley, Chester-le-Street, and surrounding areas with flexible collection points within these locations.
Are your staff trained in pet first aid?
Yes, all our team members hold current canine first aid certifications and undergo regular safety training.
How do you handle challenging dog behaviour?
We employ positive reinforcement techniques and create tailored programmes focusing on each dog's specific needs and personality.
What facilities do you have for dog play?
Our private fields feature agility equipment, sandpits, paddling pools, and secure socialisation zones for structured play activities.
Can you accommodate last-minute schedule changes?
We offer flexible scheduling and will accommodate urgent changes where possible, subject to availability.
