Business Details
17 Years
experience
Emergency
services
Your Trusted Local Locksmith in Newport & Gwent
Established in 2009, City Locksmiths Gwent has built an unparalleled reputation as Newport's highest-reviewed locksmith service, with over 1,685 5* reviews. Our DBS-checked engineers deliver same-day solutions for uPVC lock repairs, security upgrades, and emergency lockouts across NP postcode areas. Specialising in residential and commercial lock systems, we combine technical expertise with transparent pricing and a 95% first-visit resolution rate.Recognised by Three Best Rated and Industry Oversight as Newport's top locksmith, we maintain MLA-approved standards while carrying extensive spares for immediate repairs. Our commitment to quality is evidenced by insurance-approved installations and a 30-minute response time for urgent cases.
Services
uPVC Lock Repairs
Emergency Locksmith Services
New Lock Installations
Security Upgrades
Key Cutting
Door Adjustments
Lock Cylinder Replacement
Window Lock Repairs
Smart Lock Installation
Secondary Security Fittings
Details
- Year established: 2009
Highlights and features
- 24/7 emergency response with 30-minute average arrival time
- DBS-checked engineers with Level 3 locksmith certification
- Same-day service for 95% of lock repair/replacement jobs
- Over 1,685 verified 5* reviews from local customers
- TS007-rated security components for anti-snap protection
Associations and certifications
- DBS Checked
- Master Locksmiths Association (MLA)
What people say
Excellent prompt service
Friendly and efficient
Highly recommend
Quick response guaranteed
Professional workmanship
Services
uPVC Lock Repairs
Specialist uPVC lock repairs for composite doors and windows using TS007-rated components. Our engineers carry extensive spares for immediate gearbox, cylinder, and multipoint mechanism replacements. Guaranteed same-day fixes with 30-minute response times for emergency cases across Newport and Gwent.
Emergency Locksmith Services
24-hour emergency locksmith service for lockouts, broken keys, and security breaches. Rapid 30-minute response times with no call-out fees. Available across all NP postcode areas for residential and commercial properties requiring urgent access solutions.
Security Upgrades
Comprehensive security upgrades including anti-snap cylinders, deadlock installations, and smart lock integration. We use insurance-approved components meeting TS007 3* standards to enhance property security while maintaining compliance with insurance requirements.
New Lock Installations
Professional installation of high-security locks for doors and windows. Services include keyed-alike systems, smart lock integration, and multi-point locking mechanisms. All installations include guarantee periods and compliance with current security standards.
Key Cutting Services
On-site key cutting and duplication services for residential and commercial locks. Our mobile service allows immediate key replacement during repair visits, including emergency key cutting for lost or broken keys.
People
Nick Durn
Owner & Lead Locksmith
With 15 years' experience, Nick Durn established City Locksmiths Gwent in 2009. A Level 3-certified locksmith, he specialises in uPVC security systems and emergency lockout solutions, maintaining a 5* review rating through consistent, high-quality service delivery across Newport and Gwent.
Questions
What areas do you cover?
We serve all Newport and Gwent areas including Cwmbran, Pontypool, Abergavenny, Chepstow, Magor, Caldicot, Monmouth, and all NP postcode locations.
Do you offer emergency services?
Yes, we provide 24/7 emergency locksmith services with typical 30-minute response times for lockouts, broken keys, and security emergencies across our service areas.
What security standards do you use?
We install TS007 1* and 3* rated security components including anti-snap cylinders, multipoint locks, and insurance-approved security systems to meet current industry standards.
Are your engineers qualified?
All our locksmiths hold Level 3 certification, undergo DBS checks, and receive regular training in the latest uPVC repair techniques and security technologies.
How quickly can you respond?
We guarantee same-day service for 95% of jobs with emergency callouts typically arriving within 30 minutes of your initial contact across Newport and Gwent.
Do you offer guarantees?
Yes, we provide three-month workmanship guarantees on all repairs and installations, with parts covered by manufacturer warranties where applicable.
Videos
